18/08/2024
EPFA (The Investor Education and Protection Fund Authority) is launching several initiatives to address delays in claim settlements, including outreach programs in five cities, a new five-digit call code and tweaking rules to expedite claim settlements. Additionally, a revamped IVRS (interactive voice response system) and call centre will go live to resolve customer queries. There is significant delay in claim settlements due to physical verification of several documents in the recent process.
Vinidhan - The Student Investment Fund presents - The Weekly Wrap (18th August 2024)