Hospitality Management and Tourism Akanu Ibiam Federal Polytechnic Unwana

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Hospitality Management and Tourism Akanu Ibiam Federal Polytechnic Unwana This the official Student page for the department of Hospitality Management & Tourism Akanu Ibiam Federal Polytechnic Unwana.

To consciously create a society filled with solid ecstasy through the right information, skill acquisition and value orientation to aid transformation

🌍 Shaping the Future of Hospitality: Sustainability and Climate Action 🌱Hospitality institutions have a vital role in mo...
24/01/2025

🌍 Shaping the Future of Hospitality: Sustainability and Climate Action 🌱

Hospitality institutions have a vital role in molding the next generation of leaders in sustainability. By integrating eco-friendly practices into their curriculum, these institutions empower students to champion sustainable development and combat climate change within the hospitality industry.

How can hospitality institutions make an impact?
Teach renewable energy use and energy-efficient designs.
Advocate for waste reduction through recycling and composting.
Promote sourcing local and sustainable food options.
Encourage eco-friendly construction and management of hotels.
Inspire climate-conscious innovations for the global hospitality industry.

By educating and equipping students with knowledge and skills to adopt sustainable practices, we can create a ripple effect of positive environmental impact that extends far beyond the classroom.

Together, we can ensure that the hospitality industry contributes to a greener and healthier planet. 🌿



Photo: Attached is a picture emphasizing the synergy between education, sustainability, and the hospitality industry.

Building Customer Loyalty Through Exceptional Service in Nigeria’s Hospitality Industry.In the hospitality and tourism i...
19/01/2025

Building Customer Loyalty Through Exceptional Service in Nigeria’s Hospitality Industry.

In the hospitality and tourism industry, customer service is the foundation of success. Beyond providing accommodations or guided tours, true excellence lies in creating lasting impressions that turn first-time visitors into loyal guests.

Key Strategies to Build Loyalty:
1. Personalized Experiences:
Customers value being treated as individuals. Taking the time to know their preferences and offering tailored services—like remembering a repeat guest’s favorite drink—creates a bond that keeps them coming back.
2. Cultural Connection:
Nigeria’s diverse heritage is a strength. Incorporating local traditions, cuisines, and art into services makes the experience authentic and memorable. Showcasing our culture builds a connection with guests and promotes tourism.
3. Active Listening and Feedback:
Address guest concerns promptly and effectively. Encourage feedback to improve services, showing customers you care about their experience.
4. Reward Programs:
Implement loyalty programs to appreciate repeat guests. Discounts, exclusive offers, or free upgrades are simple yet effective ways to maintain their trust.
5. Consistent Excellence:
Exceptional service should not be occasional. Training staff to uphold professionalism, empathy, and attentiveness ensures a consistent guest experience.

By prioritizing customer satisfaction and loyalty, the hospitality and tourism industry in Nigeria can thrive, building strong reputations and driving growth. Remember: A satisfied guest becomes your most powerful brand ambassador.

For those that have worked in any service oriented business or a hospitality establishment per say, what practices have helped you retain customers in your business? Share your insights below is the comment section.

13/03/2022

Welcome to new academic section!!!!!!!!

15/12/2021

Notice! Notice!!Notice!!!
This is to inform the students that the tour fee which was earlier announced to be 6000,has been reduced to 5000,after meeting with the HOD.Henceforth you are expected to start making your payment as regards to that.
Methods of payment
You are to pay directly to the financial secretary who will issue you a receipt as an evidence of payment, or u can as well pay in the bank,or to the treasurer.
Note: proceed to the financial secretary with your bank teller after making ur payment in the bank and obtain your really receipt which you will as evidence of payment during your clearance
For more information meet any of the excos or call
08101732863, 07063125156, 07036600717

Signed
INYA DAMIAN O.
Hatman President 2020/2021 Academic session.

Dr. U.A. Pearl
HOD HMT Dept.

31/10/2021

ANNOUNCEMENT!!!

To all HMT graduates that have successfully completed the compulsory one year National Youth Service Corps - NYSC scheme.

Knowing that a Higher National Diploma in Hospitality Management and Tourism is a move for entrepreneurship in a hard to get job country like Nigeria it is advised all HMT graduates utilize this opportunity.

The Central Bank of Nigeria CBN in a move to empower Nigeria graduates introduced the CBN Graduate Loan TIES CBN Graduate Loan TIES (Tertiary institution entrepreneur scheme)CBN Graduate Loan TIES (Tertiary institution entrepreneur scheme) institution entrepreneur CBN Graduate Loan TIES (Tertiary institution entrepreneur scheme)CBN Graduate Loan TIES (Tertiary institution entrepreneur scheme) an initiative targeted at empowering graduates of Nigerian Polytechnics and Universities with entrepreneurial skills for Entrepreneurship development, Economic development and Job creation.

Use the link below to start your registration.
https://cbnties.com.ng/register

NOTE:
1. www.cbnties.com.ng is the ONLY approved portal for submission of the applications.

2. CBN will never charge you or ask you to pay to submit your loan application or to access the loan.. For further information and the guidelines. Please visit www.cbn.gov.ng

3. This is for only graduates that have completed NYSC with the NYSC Certificate or examption letter and is not limited to only HMT graduates.

SIGNED:


HATMAN AIFPU STUDENT'S EMERITUS PRESIDENT
Comr. Ogwuegbu Ebere Chimankpam ESQ.

13/08/2021

ATTENTION !!!

AIFPU
REFF: POSTPONEMENT OF MATRICULATION AND EXAMINATION DATE.

This is to INFORM all HMT AIFPU students of the adjustments in the school's Academic Calendar.

Following the adjustments the earlier scheduled new student's matriculation and 2020/2021 first semester examination which was to hold on the 20th and 30th of August have been shifted to hold as scheduled below:

MATRICULATION -- 3RD SEPTEMBER 2021.

EXAMINATION ----13TH SEPTEMBER 2021.

(memo coming out soon)

Please do well to complete your Registrations.

SIGNED:
HMT Media and Networking Team - HMT_MANT


Be healthy.
12/08/2021

Be healthy.


Address

Akanu Ibiam Federal Polytechnics Unwana, Afikpo North
Afikpo
490

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