12/05/2026
UNEXPECTED DOWNTIME NOTICE & STATUS REPORT
The team has troubleshooted the issue last Thursday, 7 May 2026 and network was restored as of 7PM of the same day. However, while we have escalated the problem with the vendor of the affected appliance, the same issue has recurred yesterday, 11 May 2026 and early morning today.
Root cause analysis is already ongoing, however and as part of the investigation, unexpected downtime may still recur.
In the meantime, the team has also prepared other options in parallel, such as equipment replacement and fast-response protocols.
Thank you for the patience, and apologies for the inconvenience.