26/08/2026
Why AI Change Management Keeps Stalling in the Middle
{{MEDIA_banner}} Middle managers, not employees or executives, are the layer where enterprise AI adoption is most likely to stall. Two independent 2026 studies, an Infosys survey of 2,603 employees and Microsoft's Work Trend Index survey of 20,000 workers across ten countries, converge on the same conclusion from different angles: senior leaders are enthusiastic, frontline employees are experimenting, and the managers positioned between them are disengaged, unrewarded, and often reluctant to admit it....