There is no elevator to success, you have to take the stairs
We present a wide variety of opportunities offering continuing dental education (CDE) for dental health care professionals from around the world.
The Dental College of Georgia at Augusta University, whose faculty is involved in many state and national dental organizations, presents a wide variety of opportunities offering continuing dental education (CDE) for dental health care professionals from around the world. Explore our wide variety of course offerings!
Mission: To provide high quality life-long learning opportunities to individuals in the community, state, region and nation through -educational programs that train and enhance the skills and expertise of students and working professionals in the fields of business, education, and health sciences -cultural immersion programs designed to build understanding and appreciation of a diverse society and workforce.
There is no elevator to success, you have to take the stairs
Have a consistent message. Your entire team must be on the same page, delivering the same message to patients. A message becomes valuable when patients hear it reinforced consistently. That’s when educating a patient to make the right decisions about their dental health becomes real. Passing the baton from one to another – effectively relaying crucial information so the next person in the line of care picks up the same message to deliver – creates many benefits. Patients and colleagues understand your team is working together for your patients’ good, inspiring loyalty and unity.
Being negative only makes a difficult journey more difficult. You may be given a cactus, but you don't have to sit on it.
A query of the CDC's National Occupational Mortality Surveillance for the years 1999 through 2010 found that dentists were more than two-and-a-half times as likely to die by suicide as members of the general population. Dentists practice under significant stress: financial needs, physical and emotional stress, potential isolation, and even unfavorable public perception are cited as negatives of the profession.
Healthy work environments are key to job satisfaction. The happiest employees-and business leaders-engage in interpersonal relationships, and possess a sense of meaning or purpose among the parts of their job with which they are most satisfied. A healthy workplace, even in a field perceived poorly as dentistry, is where individuals feel valued and supported, and where other aspects of a person’s life are respected.
Visit the ADA for more mental health resources for dentists: https://success.ada.org/en/wellness?utm_source=cpsorg&utm_medium=covid-nav&utm_content=nav-mental-health&utm_campaign=covid-19
There are a myriad of systems, policies, strategies, philosophies and actions necessary for operating the most efficient dental practice possible. They are all important, as are teamwork, communication and keeping up to date, among others. There is, however, one element that supersedes all the others and is necessary to the implementation of any system, policy or strategy. That critical element is commitment. The central feature of commitment is that it is on an individual basis. Each team member must be committed to the success of the office by providing the best dentistry possible. Without commitment, practice optimization cannot occur. #tiptuesday #augdentalce
You probably have a picture on your website from the ’80s with cool glasses and a bad haircut, but it’s time to get with the times. Keep your photos updated so new patients won’t be shocked to find the real you when they walk into your office! #augdentalce #marketingmonday
If you want to achieve great things, then you have to go beyond your comfort zone. You won’t get anywhere by doing what you are used to. You need to go beyond what you think you can do in order to see your full potential.
Nobody ever did something great by wishing for it or by staying in his or her comfort zone. Success lies beyond what we are comfortable in. We achieve our goals by stretching our capabilities and skills in ways we have never imagined. #thinkpositivethursday #augdentalce
On September 9th, National Teddy Bear Day honors the history of one of childhood’s favorite toys. We have all had a special cuddly teddy as a child. Some of us still have our teddy bear from our childhood. No matter what kind of teddy bear you had, the day is a perfect time to celebrate your childhood friend!
To pass the time download this free coloring page to share with the kiddos or have some coloring time of your own!
Humor has a unique way of bonding team members and patients alike. I’ve been in a lot of practices where tension existed. While not visible, it certainly erected barriers. Some of the most successful practices I’ve been in know how to work hard and play hard. If your patients hear laughter echoing from the hallways amidst the sound of drills and ultrasonics – and, better yet, bring jokes to share – chances are good they will refer friends and family. Chances are also good team members will contribute to a culture where humor and even practical jokes are as common as perfect-fitting crowns. #augdentalce #tiptuesday
Staying positive doesn't mean you have to be happy all the time. It means that even on the hard days you know there are better ones coming.there are better ones coming. #augdentalce #thinkpositivethursday
The American Dental Association recommends replacing your toothbrush every 3 to 4 months or sooner if the bristles look worn out, but if you're sick make sure to replace your toothbrush with a new one so you don’t risk getting sick again. If you use an electric toothbrush, just replace the head.
If you’ve been exposed to COVID-19 or think you may be sick, isolate your toothbrush just like you’d isolate yourself from the family. Avoid side-byside storage—instead keep your toothbrush by itself, upright in a cup or other toothbrush holder, by your bedside table or in another separate area. #augdentalce #wellnesswednesday
You and your entire team need to stay focused and positive. Learn and stay fresh, but don’t jump from course to course hoping to find that one that brings the big windfall; the diamonds are in your backyard. Select the services you like to provide and offer them. Don’t over-treat, but don’t diagnose and under-recommend. Tell patients what they need and what you can do, then let them decide. Expect acceptance. In my opinion, that’s our ethical duty. Extend compassion and care to yourself, your team and your clients. Following this advice costs you nothing, but will bring you success.
FUN FACT FRIDAY
The average woman smiles 62 times a day.
The average man? Only 8 times.
Our minds are incredibly powerful and can quite literally create its own reality. The power of positive thinking can manifest itself in living the life that you want to live.
Yoga is a form of physical movement that combines your mental, physical, and spiritual well-being. Yoga allows for the yogi or yogini to engage in poses designed to stimulate physical energy and focus on inner peace. Focusing on your breath as you move through poses and clearing your mind helps support an active and balanced lifestyle. Keep in mind there are many different types of yoga practices.
Here are a couple of free yoga videos to get you started:
Yoga for hands & wrists: https://www.youtube.com/watch?v=TTgRedBoIG4
Yoga for hips and back: https://www.youtube.com/watch?v=bPmLDIkcSBA
One of the most important aspects of running a successful practice, or any business, is to work with excellent people. I believe more of the doctor’s efforts and energies should be directed towards building a great team than towards some of the things that many dentists have as priorities. A doctor needs to have a goal with their employees, just as they do with their patients, and that is to win over their staff. You will get much more out of your team once you get genuinely interested in them and treat them with respect and actual friendship instead of maintaining the traditional employee-to-employer relationship #augdentalce #tiptuesday
Every review website has its own unique ways and processes for claiming your profile, but here are the basics they all usually have in common:
- Update your photos
Your physicians probably have a picture from the ’80s with cool glasses and a bad haircut, but it’s time to get with the times. Keep your photos updated so new patients won’t be shocked to find the real you when they walk into your office!
- Update your practice address
the-location-of-the-1724293-150x150 Top 110 Ways to Market Your Medical Practice and Get More PatientsThis one’s a no-brainer. Inadvertently sending a patient to the wrong address is practically a guarantee that they will never come back.
- Update your practice phone number
If prospective patients find you online and try to call you, but they reach the Pizza Hut next door instead, that’s a problem. Make sure your phone numbers online are current.
- Update your office hours
The last thing you want is for a busy patient (who has searched for your hours online) to pull up to your walk-in clinic, only to find your doors closed for the day. Update your office hours regularly on all review sites.
- Update your educational achievements or awards
Many of the review websites ask that you list your undergrad, medical school, internships, and residencies, so make sure you have that information available.
- Update specialties and procedures
We often see cases where someone is an interventional pain management specialist, for example, but on RateMDs they’re listed as a chiropractor; obviously, if someone is searching for you and the taxonomy is wrong, then you’re not going to show up in the search, and no one will know you exist.
Moreover, with specialties like orthopedics, if you’re listed simply as orthopedic, many of the sites will pull down everything orthopedic. Therefore, if one of your physicians is a hand specialist, go through all listings and specify where you can.
- Refresh your bio to improve SEO
Most review sites have a biography section where you can pull your bio from the website, or from a CV, which helps with SEO when people are searching for you. And if you can, plug your web address into the bio; it’s another avenue to drive some organic search traffic back to your website.
- Confirm that you are “accepting new patients”
This applies mainly to physician-related websites like HealthGrades, RateMDs, and Vitals, not necessarily on Google or Yelp. You’ll see a little checkbox that asks whether or not you’re accepting new patients. If you answer “no,” you may not appear in patient searches.
It's easy to get so caught up in the big picture and completely miss the little things, but don't! Not only are we giving ourselves a well-deserved pat on the back, but every little win is a step in the right direction.
Teen has braces removed just in time for prom - LITTLE WIN
7 year old boy makes it through his first tear-free dental appointment - LITTLE WIN
Easing the anxiety of a patient who is terrified of the dentist - LITTLE WIN
Laughter strengthens your immune system, boosts mood, diminishes pain, and protects you from the damaging effects of stress. Nothing works faster or more dependably to bring your mind and body back into balance than a good laugh. Humor lightens your burdens, inspires hope, connects you to others, and keeps you grounded, focused, and alert. It also helps you release anger and forgive sooner. #augdentalce #wellnesswednesday
Dental offices are service organizations, and service organizations improve the bottom line by having satisfied staff. Our patients see themselves through the prism of our staff, including the doctor. The level of satisfaction that they see is reflected back to them. If they see happy, satisfied staff, then they’re likely to be happy, satisfied patients. How do we create, and then consistently nurture, our staff so that every patient feels satisfaction every time they visit our office? I suggest regular, disciplined, and productive staff meetings. Staff meetings are the context that teams use to learn, grow, and engage and stimulate each other. Nothing works better.
An action plan can be as simple as a sticky note that says, “I’m going to claim these sites by next Wednesday.” Put that on top of your to-do pile and make sure that it gets done. Whatever method you use, have some sort of plan written down because then you’re more likely to do it. Set measurable and realistic goals that you’ll be able to achieve. #augdentalce #marketingmonday
FUN FACT FRIDAY - People prefer blue toothbrushes to red ones. #funfactfriday #augdentalce
Having a positive attitude will direct what we do and who we are. It also directs everyone around us. When you have a positive attitude you are more likely to try something again, take healthy risks and help others. You are stronger than you know and you have a choice to make the situation awful or amazing! #ThinkPositiveThursday #augdentalce
In 1917, Irene Newman became the first licensed dental hygienist, and within the next three years, six more states followed and licensed dental hygienists. The ADHA was then established in 1923 with forty-six members, and the growth of the dental hygienist profession continued. By 1952, all fifty states had licensed dental hygienists. #wcw #augdentalce
TIP TUESDAY - As your team grows and it is time to hire – or you need to replace a team member – do your homework. Take time to prepare yourself and your team prior to promoting the position. Have a clear picture of the type of person you want to hire, their level of experience, personality style and complimentary values. Develop behavioral-based questions for the doctor and each team member to ask during the group interview. Score each candidate based on their responses to your requirements. Bring back the high-scoring candidates for a skills assessment, then create a detailed training plan for their success! #augdentalce #tiptuesday
Once you know where you stand online, gather all pertinent information about your dentists so you can claim them online. You’ll need NPI numbers, birthdays, medical license numbers, DEA numbers, and you may even need a piece of mail and a photocopy of their driver’s license (particularly for RateMDs).
There are over seventy review sites out there, but focus your attention on the big ones such as Google, ReferralMD HealthGrades, RateMDs, Yelp, and Vitals. They typically show up on the first page of Google, usually within the first five to ten results. Don’t worry about a rinky-dink site that shows up on the third page of Google (no one will notice). Moreover, many of the trivial sites pull from the bigger sites, so if you get it right on the big sites, it’ll eventually trickle down to the other ones.
THINK POSITIVE THURSDAY - Your mind is a powerful thing. When you fill it with positive thoughts, your life will start to change. #thinkpositivethursday #augdentalce
WELLNESS WEDNESDAY - Maskne?
Are you developing acne from wearing face masks? Check out these tips from Augusta University's Dr. Kathryn Potter for dealing with unsightly outbreaks
For more great skin tips be sure to follow AUCC Dermatology - Aiken
The masks being worn to protect against Coronavirus are causing some people to have skin rashes and breakouts of acne, or maskne.
TIP TUESDAY - Keep the conversation in the practice focused on patient education. As I consult and observe, I generally find the practice conversation to be 75 percent social and 25 percent patient education. There is a very small window of time to educate patients regarding their needs and the services offered by the practice. When the conversation is reversed so it is 75 percent patient education and 25 percent social, treatment acceptance increases significantly. It is important also to be enthusiastic about the dentistry, as patients are only as enthusiastic about desiring the dentistry as the doctor and team are about the dentistry the practice offers. #tiptuesday #augdentalce
MARKETING MONDAY - Google yourself and your practice (we know it’s a scary procedure) and see what comes up. Are your address and phone number correct? Your education and sub-specialty? What star rating do you currently have? Make sure to keep track of where and how you’re presently rated and what people see when they search for you. #marketingmonday #augdentalce
FUN FACT FRIDAY: Americans buy more than 14 million gallons of toothpaste every year
Coconuts are a natural anti-bacterial food and can help reduce the risk of developing gum disease and cavities.
The lauric acid in coconut oil attacks harmful bacteria in the mouth that can cause bad breath, tooth decay and gum disease.
Hi, how are you?” is an insincere greeting at best. I recommend that each team member have a different greeting. The person at the front desk can say, “Welcome. It’s nice to meet you.” The assistant can say, “Welcome back!” or “We’re glad you’re here.” The dentist should know the initial concern or remember something about the patient and say, “Welcome. I know you’re here because you are in pain. We are going to do something about that.” or “How was your vacation this summer?” See how often you say, “Hi, how are you?” You’ll understand the value of this tip within a day.
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