Flagler College's Technology Services department prides itself on fast, friendly service. Feel free to contact us with your comments and suggestions!
Flagler College's Technology Services department prides itself on fast, friendly service. We love what we do and are happy to help students and employees find technology solutions to fit their needs. Feel free to contact us with your comments and suggestions!
Take our User Satisfation Survey: http://www.flagler.edu/tech/survey
Mission: Flagler College’s social media channels are all about keeping you informed and engaged. Whether you’re a student, staff, parent, friend or fan, we welcome everyone to share content and remain actively involved in each and every thing we post.
Because of that, we’d like you to keep some things in mind:
1. You are solely responsible for any content you post online.
2. Posts and shares both by the College and by others do not necessarily reflect the views, opinions or policies of the College. Links to other websites and blogs should not be misunderstood as an endorsement. Flagler College is in no way responsible for content on external websites.
3. By posting, you understand that your information can be viewed by the public, and from time to time, someone may reuse your post for their own interests.
4. Do not post confidential information and be sure to follow FERPA, HIPPA, and NCAA regulations. Basically, don’t post your name, address, telephone number and email address; in addition to that, the College's, our students, faculty, staff, alumni, parents, vendors, etc.
5. Because we want to keep all audiences feeling welcomed and engaged, we reserve the right to delete any post or comment that is/are:
- Offensive in relation to race, religion, sex, sexual orientation, disability or medical condition.
- Vulgar, profane or containing graphic violence or pornography.
- Against fair use, copyright or disclosure laws.
- Advertisements or spam. Repeated unauthorized commercial solicitation risks being banned from posting.
Flagler College maintains a commitment to having a vibrant, inclusive footprint on social media, and regularly monitors for posts that fall outside of our social media guidelines. Please adhere to the Facebook terms and policies if you have a question about the appropriateness of a post.
If you need help or have a question, we will try our best to get you the information you need in a timely manner. We thank you again for following us and for being a fan of Flagler College. Contact – [email protected].
In its ninth annual Worst Passwords List, password management firm SplashData looked at more than 5 million passwords that were leaked online. It ranked the worst of these and showed their position compared to last year.
We see many students, staff, and faculty struggling to come up with 15-character passwords due to the new password policy change. Remember that using a passphrase will help create strong passwords that are easy to remember.
The passphrase of the week is #You'll-Rule-Your-Finals2019. 28 characters long and easy to remember.
University Emails Compromised Through Re-use of Chegg.com Passwords.
Chegg.com, a textbook rental and tutoring services company used by students on many campuses, suffered a breach in April of last year resulting in the loss of 40 million customer records, including full names, email addresses, usernames, and passwords after an unauthorized party gained access to the company database.
Actions to Take
As an institution with potentially compromised student accounts, we recommend the following steps:
1) Determine the scope of the incident for your institution. Review Office365 and G Suite spam alerts. You can also use https://haveibeenpwned.com/ to search for compromised accounts by domain.
2) Notify affected students. Be sure to explain that no university systems were compromised, but rather the account credentials were compromised as a result of the data breach at Chegg, combined with reuse of passwords. Affected accounts are ones that set their university password to be the same as their 2018 Chegg password. Request that students change their passwords immediately.
3) For at-risk accounts whose passwords have not changed recently, you may also want to consider forcing password changes.
4) Remind students not to reuse passwords. If they have used the same password on multiple sites, they should change that password on every other site where it has been used. Use a unique password for each account.
5) If you have enabled a multi-factor authentication solution for your community, encourage those who have not yet enabled this functionality to do so now. As a side note, if your college or university does not yet utilize an MFA solution for students, you may be able to use this incident as additional motivation to do so.
6) You may also recommend to students (and faculty/staff) the use a password manager, such as LastPass, to generate unique strong passwords for every account.
7) As with any incident, also use this as an opportunity to review your incident response plan, and verify you have included necessary steps for responding to third-party incidents.
Attention Lewis 2nd Floor residence: The network switch that provides wired and wireless network connectivity has been damaged. The Institutional Technology Department is working on a replacing the network switch. During this time, all wired and wireless connections are down.
We have freezer pops! Visit our table at the Welcome Back Event going on today from 11:00 to 1:00 on the West Lawn.
All services for the Hammock have been restored.
Over the summer the Network and Desktop Support Services department doubled the bandwidth coming into Flagler College. Here's a snapshot from tonight's bandwidth meter.
TECH NOTICE! – SelfService website down for maintenance until 12:00 PM today
The Technology Services department is migrating the SelfService (https://selfservice.flagler.edu) website to a new server. The migration will start at 10:30 AM. We anticipate the migration completion by 12:00 PM.
During the migration, SelfService will be unavailable to process password changes. Please contact the Technology Services department at 904-819-6293 if you need immediate assistance during this time.
It's been a rough two weeks with the Internet outage and yesterday's MyFlagler registration glitch. So, I wanted to posts some good news. We've been working with a couple of students on Xbox issues, primarily around Live Chat and NAT. These have been resolved.
Technology Services is focused on providing you with learning tools to help you succeed in your college life. We also want to make sure you have tools to enjoy some downtime and relaxation. Please don't hesitate to stop by the Technology Services Office on the third floor of the Proctor Library if you have any tech questions.
Internet access will be interrupted starting at 7 PM tonight. This will affect all outgoing and incoming Internet traffic. The interruption will last about an hour.
Technology Services will be upgrading our existing network infrastructure to allow for higher bandwidth and increased network functionality.
Please contact Technology Services if you have any questions about the upgrade.
Examples of services interrupted:
Netflix, Hulu, Xbox Live, Twitch, Facebook, Twitter, Canvas, external websites, MyFlagler, off-campus Proctor Library databases, employee Remote Access, and FileConnect.
TECH NOTICE: We're experiencing an issue with our email system incorrectly labeling emails from our partners, such as the company that handles refunds, as being fraudulent. We're working on resolving this issue quickly. Please make sure that you check your junk mail folder frequently.
Tip of the day: Legitimate companies sending you a secure document will do so in advance. If you receive a secure document in your email and know nothing about it, the email is a phishing attempt. Don't give out your credentials. If you did, change your password immediately. Don't wait to be contacted by the IT department.
Technology Services is getting reports of issues with the College's email when used through the website. Users are reporting that they are unable to read or send messages through the Outlook Web interface. Technology Services will monitor the situation.
All services have been restored.
Just a head up. We are experiencing a wide spread outage affecting all Technology Services resources at this time. Technology Services staff (me) is on campus and working on restoring services. No ETA is available at this time.
Flagler College email is hosted in the Microsoft Cloud. This ensures your email will be functional as long as you have Internet or cellular signal.
Flagler College offers special hardware and software discounts from our business partners. We also strongly encourage you to call the manufacturer of any hardware, software, or accessory that you may be looking to purchase to inquire about their own educational discounts. Most companies have student...
Welcome back! Just wanted to share answers to some of the common technical issues we've seen during this check in.
Q: I can't get my wireless printer to connect to my computer in my dorm room. Am I doing something wrong?
A: No! This is by design. Flagler's dorm wireless uses isolated channels. This means your computer won't catch any viruses from others in your dorm. However, this also means your wireless printer won't connect to your computer. You must buy a USB printer cable.
Beware! There's a dangerous phishing attempt against Google Docs. Make sure you DO NOT accept permission request for Google services unless you know the site that's requesting the permission request. Here's an article about the phishing attempt. https://isc.sans.edu/diary/22372
Have you never noticed that it normally takes three attempts to get a USB key to plug in?
This is a reminder that we will be doing system maintenance this evening (Wednesday, March 15). Beginning at 6:00 PM MyFlagler will not be accessible for approximately one hour. We apologize for any inconvenience. If you have any questions, please contact us at [email protected] or (904) 819-6293.
Attention Alumni using Alumni.Flagler.Edu. On April 3rd, Google will retire some of their older Android and iPhone apps. For more information visit the their G Suite Update blog.
On April 3, 2017 , we will shut down older versions of the following Android and iOS applications: Google Drive for Android (prior to v...
Canvas performance and service recovery continues to progress quickly. Although many users should now be able to access Canvas, there may still be areas of impaired functionality as Canvas work through remaining issues.
Our Learning Management System, Canvas, is current unavailable due to a failure with the Amazon S3 service on the Eastern US. There is no information when this will be fixed.
Be on the lookout for an email with the subject "Shared A Folder With You". This is a phishing attempt. We're working on removing it from our system.
All print services have been restored. Happy printing!
Tech Services is currently working on printing issues affecting all lap and classroom printing.
Service to Exchange.flagler.edu has been restored.
Tech Services is aware of a problem affecting Exchange.flagler.edu. We're hoping to have the problem resolved shortly.
Student email migration to Office365 is underway. Students will receive an email the day before Technology Services moves their mailbox. Refer to MyFlagler's announcement area for more information.
Big changes headed this week for students. Last part of our Office365 migration will start. Giving students 25 GB of email storage.
Tech Services Update: Thursday at 9 am we shifted all power for our server rooms to our Caterpillar generator which runs on underground gas lines. This will ensure that on-campus services, such as students email and MyFlagler still function.
In the event that we must shut down power to the server room, the following services will be unavailable:
- Possibly Canvas and other services that authenticate usernames through Flagler College.
- RDWeb.flagler.edu terminal services
- Connect.flagler.edu remote connection and VPN services
Note that Staff and Faculty email accounts hosted on Office365 will still function.
Pokemon Go! is now working again on the FC-Campus WiFi. Go catch them all.
Network and server access will be down from 12:00 AM to 5:00 AM on June 14, 2016. During this time most services, such as MyFlagler, email, Jenzabar, Internet, and file storage, will be unavailable as Technology Services updates the system core appliances.
---Services We Provide---
Management of campus computers, servers, and printers
Management of campus Internet connectivity
Management of network & email accounts
Troubleshooting dormitory network connectivity
Facilitating purchases of technology equipment and software
Referral to local technicians for personal computer help
Be the first to know and let us send you an email when Flagler College Institutional Technology posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.
Contact The University
Send a message to Flagler College Institutional Technology: