30/03/2026
๐๐๐๐๐จ๐๐ข๐ฅ ๐๐ง๐ญ๐๐ซ๐ง๐๐ญ๐ข๐จ๐ง๐๐ฅ ๐๐ง๐ข๐ฏ๐๐ซ๐ฌ๐ข๐ญ๐ฒ, ๐๐๐ ๐๐๐ฆ๐ฉ๐ฎ๐ฌ successfully organized an insightful online research lecture on "๐๐น๐ฑ๐ญ๐ฐ๐ณ๐ช๐ฏ๐จ ๐๐ข๐ค๐ช๐ญ๐ช๐ต๐บ ๐๐ฆ๐ท๐ช๐ด๐ช๐ต ๐๐ฏ๐ต๐ฆ๐ฏ๐ต๐ช๐ฐ๐ฏ๐ด ๐๐ฎ๐ฐ๐ฏ๐จ ๐๐ช๐ฅ๐ฏ๐ฆ๐บ ๐๐ช๐ข๐ญ๐บ๐ด๐ช๐ด ๐๐ข๐ต๐ช๐ฆ๐ฏ๐ต๐ด: ๐๐ท๐ช๐ฅ๐ฆ๐ฏ๐ค๐ฆ ๐ง๐ณ๐ฐ๐ฎ ๐ข ๐๐ณ๐ฐ๐ด๐ด-๐๐ฆ๐ค๐ต๐ช๐ฐ๐ฏ๐ข๐ญ ๐๐ต๐ถ๐ฅ๐บ ๐ช๐ฏ ๐๐ฉ๐ข๐ฌ๐ข, ๐๐ข๐ฏ๐จ๐ญ๐ข๐ฅ๐ฆ๐ด๐ฉ."
The session was delivered by ๐๐ซ. ๐๐๐ง๐ฏ๐ข๐ซ ๐๐๐ข๐ซ, ๐๐๐ฆ๐ฉ๐ฎ๐ฌ ๐๐ข๐ซ๐๐๐ญ๐จ๐ซ, highlighting the critical role of patient satisfaction in shaping healthcare decisions. Key factors such as cost, quality of dialysis delivery services, trust in healthcare providers, and word of mouth influencing patientsโ revisit intentions were discussed. A major takeaway was the mediating role of patient satisfaction in building long-term patient loyalty and improving healthcare outcomes.
The session was convened by ๐๐ซ. ๐๐จ๐ง๐ข๐ ๐๐๐ญ๐ญ๐, ๐๐ซ๐จ๐๐๐ฌ๐ฌ๐จ๐ซ, ๐๐จ๐ฆ๐ฉ๐ฎ๐ญ๐๐ซ ๐๐๐ข๐๐ง๐๐ & ๐๐ง๐ ๐ข๐ง๐๐๐ซ๐ข๐ง๐ , who emphasized the importance of organizing more such activities for the benefit of students, academicians, researchers, and society, and expressed sincere thanks to all participants for their active engagement and presence.