La Trobe University International Student Services

The La Trobe University International Student Services team provides support and advice to current international students enrolled at La Trobe University. Students can drop in, make an appointment to speak to a coordinator or speak over the phone. House rules We encourage you to participate in constructive and on-topic discussions on our page and within our content comment threads. We welcome any relevant comments, feedback, photos and videos from you. However, if the content is not your own, please ensure you have permission from the owner before posting it. We ask that you do your part and comply with these rules for posts, communications and general behaviour on this page. While we appreciate all relevant posts from you, we reserve the right to delete posts that we decide are off-topic or otherwise inappropriate. This includes posts that contain the following: - Swearing, defamatory, offensive or violent language. - Inflammatory or extraneous statements. - Trolling, spamming, and deliberately misleading posting. - Repetitive or continuous posts, including complaints that have already been responded to by us. - Comments meant to harass, threaten or abuse an individual or specific group. - Hateful or discriminatory comments regarding race, ethnicity, religion, gender, disability, sexual orientation, or political beliefs. - Links or comments containing sexually explicit content or material. - Discussion of illegal activity. - Link baiting or files containing viruses that could damage the operation of other people’s computers or mobile devices. - Acknowledgement of intent to stalk an individual or collect private information without disclosure. - Commercial solicitations or promotion of a competitor. - Violations of copyright or intellectual property rights. - Content that relates to or includes confidential or proprietary business information. - Content determined to be inappropriate, in poor taste, or otherwise contrary to the purposes of the forum. - We reserve the right to remove or block users from this page at our discretion if a user fails to comply with the above rules. Student queries and responses While we welcome your questions, in order to protect student privacy, we do not discuss in detail any private student matters in this forum. For a confidential discussion with one of the staff in our office, please call (03) 9479 1199 or After Hours: 1800 758 360. Our team will regularly monitor and moderate this page between 9am – 5pm Monday to Friday and we will endeavour to respond to your comments on this page within 24 hours. For assistance during public holidays, weekends or after hours, please call: 1800 758 360. Privacy and personal information Your privacy is important to us. Remember that this is a public page, so you should only share information you are happy for the general public to see. Please don't share personal information on this page such as your address, phone number, email address or student i.d.

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