University of London, Housing Services

23/09/2026

Your landlord is legally responsible for carrying out most repairs in your home.

As a tenant, you are expected to take reasonable care of the property and promptly report any repair issues to your landlord or letting agent.

If your landlord fails to address the repairs you have reported, you may have rights and options available to you. Contact us for advice and guidance on the next steps.

Want to learn more about our services or get helpful advice? You can also explore our Private Housing Guide — just click the link in our bio!

24/06/2026

When budgeting for accommodation, remember to factor in costs like utilities, travel, food, and socialising — not just the rent.

Check out our Housing Guide for more budgeting tips via the link in our bio.

11/06/2026

Moving out soon? 📦 Don't leave belongings behind. If you do, storage or disposal costs could be deducted from your deposit. Your landlord should give you notice and an opportunity to collect any items left at the property. More housing tips in our Housing Guide – link in bio.

13/05/2026

Did you know that most letting fees are banned under the Tenant Fees Act, including admin fees for tenancy agreements? If you’re unsure whether a fee is prohibited, contact us for advice. Click the link in our bio.

07/05/2026

Not sure about your tenancy agreement? Book a FREE contract checks with us, in person or remotely. We can explain confusing terms and flag unfair or problematic clauses before you sign. No time for an appointment? Read our Contract Checking Guide on our website. Link is in bio.

06/05/2026

Lost your rental key? Your landlord can charge a fee—but it must be reasonable and supported by written proof of the cost. Think you’re being overcharged for a key or lock replacement? Get in touch for advice. Click on the link in the bio.

29/04/2026

Is your landlord refusing to do repairs? They could be in breach of their statutory obligations.

Book an appointment with us for advice about your landlord's obligations, practical steps you can take, and potential compensation.

Click the link in our bio to book an appointment.

17/04/2026