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Tembo Specialist Cleaning Services Limited

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Tembo Specialist Cleaning Services Limited

𝖯𝗋𝗈𝗎𝖽 𝗍𝗈 𝗅𝖺𝗎𝗇𝖼𝗁 & — 𝗋𝖺𝗂𝗌𝗂𝗇𝗀 𝖺𝗐𝖺𝗋𝖾𝗇𝖾𝗌𝗌 & 𝖻𝗋𝖾𝖺𝗄𝗂𝗇𝗀 𝗌𝗍𝗂𝗀𝗆𝖺 𝖺𝗋𝗈𝗎𝗇𝖽 𝗁𝗈𝖺𝗋𝖽𝗂𝗇𝗀 𝖽𝗂𝗌𝗈𝗋𝖽𝖾𝗋.
𝗘𝗻𝗵𝗮𝗻𝗰𝗶𝗻𝗴 𝗵𝗼𝗺𝗲𝘀. 𝗖𝗵𝗮𝗻𝗴𝗶𝗻𝗴 𝗹𝗶𝘃𝗲𝘀.
(2)

15/06/2026

❤️ Before anyone picks up a bin bag, this is where the real work starts.

The feedback in the image above means a lot because the first visit isn’t about clearing a house. It’s about understanding the person who lives there.

There is no pomp and ceremony. No judgement. No pressure. No expectation that someone is suddenly going to part with their belongings.

Instead, it starts with an informal chat.

We take the time to understand:
🏡 How things reached this point
❤️ What challenges the person is facing
🎯 What they would like their home and life to look like
🚪 Which areas are causing the biggest difficulties right now
👣 What the most important first steps might be

For many people, inviting someone into their home is one of the hardest things they will ever do. Shame, embarrassment, fear of judgement, grief, trauma, illness, neurodivergence, caring responsibilities and life events can all play a part.

That’s why building trust comes before clearing clutter.

Sometimes the biggest achievement of that first visit isn’t a cleared room or a filled skip. Sometimes it’s seeing someone smile, feel heard, and realise they don’t have to face it alone.

Every home has a story. We are privileged to be trusted with listening to it.

If you, a family member, or someone you support is struggling with hoarding behaviours, chronic disorganisation, self-neglect, or an overwhelming home environment, we’re here to help.

📞 07709 904597
📧 [email protected]
🌐 www.tembocleaning.co.uk

Book a support visit:
https://clienthub.getjobber.com/client_hubs/fb2610e6-5eb5-481a-85a6-e7a3f04af54a/public/work_request/

09/06/2026

“She’s got difficult behaviours.”

It’s something I hear quite often when supporting people living in complex home environments.

A few weeks ago, I met with a potential client. What initially seemed like a straightforward request for help soon revealed a much more complex situation involving family dynamics, differing opinions, concerns around consent, and a homeowner who had been labelled as having “difficult behaviours”.

One of the things I’m most grateful for is having the time to listen.

Not to rush in.

Not to judge.

Just to listen and understand.

Because behind every home is a person, and behind every situation is a story.

We took the time to build trust, answer questions, and make sure everyone felt heard before any work began.

A week later, we carried out our first visit.

At the end of that visit, the same lady I’d been warned about told me I was doing a great job and that she was looking forward to seeing me again next week.

That moment meant more to me than any spotless room ever could.

Because it reminded me that people aren’t their labels.

“Difficult behaviours” are often fear, anxiety, overwhelm, loss, trauma, or simply someone trying to protect themselves in the only way they know how.

The cleaning matters.

The decluttering matters.

The practical support matters.

But often, the real work starts long before that.

It starts with trust.

💚 Because lasting change starts with connection, not clearance.

If you or someone you care about is struggling with hoarding behaviours, chronic disorganisation, self-neglect, or feeling overwhelmed by their home, please know there is support available without judgement.

📞 07709 904597
🌐 www.tembocleaning.co.uk

Book a consultation:
https://clienthub.getjobber.com/client_hubs/fb2610e6-5eb5-481a-85a6-e7a3f04af54a/public/work_request/

04/06/2026

When did you last put yourself first?

Self-neglect is something we don’t talk about enough.

When people hear the term, they often imagine someone who has completely stopped caring for themselves. But in reality, self-neglect can be much quieter than that.

For me, it often starts with putting everyone else’s needs before my own.

As a parent, business owner, friend, supporter, and carer, I’ve spent much of my life making sure everyone else is okay first. I remember being told many times, “You can’t look after others if you don’t look after yourself.”

I understood the words.

I just didn’t always follow them.

When life becomes overwhelming, I notice the small signs. The time between hair washes gets longer. The earrings stay in the jewellery box. The makeup remains untouched. The bed doesn’t get changed as often as it should. The little things that make me feel like me quietly disappear.

I lose my sparkle.

For many people with hoarding disorder, chronic disorganisation, ADHD, autism, anxiety, depression, trauma, or other challenges, self-neglect isn’t laziness and it isn’t a choice. Sometimes there is simply no energy left after meeting the demands of daily life.

The outside world may see clutter, unfinished tasks, or a home that feels difficult to manage.

What they don’t always see is the person underneath who has spent years shrinking themselves to fit in, masking their struggles, caring for others, and surviving on empty.

Recovery isn’t always about clearing a room.

Sometimes it starts with washing your hair.

Changing your bedding.

Drinking a glass of water.

Putting on a favourite pair of earrings.

Taking one small step that says, “I matter too.”

If this resonates with you, please know you’re not alone.

What’s one small thing you could do for yourself today?

💙 Need support? Start your journey here:
https://clienthub.getjobber.com/client_hubs/fb2610e6-5eb5-481a-85a6-e7a3f04af54a/public/work_request/

31/05/2026

Could do this all day long - love my job ❤️ ****neremoval

31/05/2026

🚬 NI****NE DOESN’T JUST STAIN WALLS – IT STICKS TO EVERYTHING.

Swipe to see the difference.

What you’re looking at isn’t just dirt.

Ni****ne and to***co residue settle on walls, ceilings, woodwork, glass, UPVC, radiators, light fittings and soft furnishings. Over time it creates a sticky film that traps dust, odours and contaminants, leaving properties looking yellowed, neglected and difficult to restore.

This window was heavily coated in ni****ne residue. Once removed, the difference is immediate. Not only does more natural light enter the room, but the entire property begins to feel cleaner, fresher and healthier.

At Tembo Cleaning Services, we don’t just clean what you can see.

Our specialist extreme cleaning and biohazard services tackle:

✔ Ni****ne contamination
✔ Hoarded and neglected properties
✔ Welfare and return-home cleans
✔ Sharps and biohazard situations
✔ Animal waste contamination
✔ Deep cleaning following long-term neglect

These jobs require far more than a bucket and cloth. They require specialist knowledge, appropriate PPE, safe working practices, infection control procedures and a methodical approach to restoring a property.

Every stain tells a story.

Our job is to help write the next chapter.

📞 07709 904597
📧 [email protected]
🌐 www.tembocleaning.co.uk

Ready to request support?

https://clienthub.getjobber.com/client_hubs/fb2610e6-5eb5-481a-85a6-e7a3f04af54a/public/work_request/

****neRemoval

30/05/2026

A Different Kind of Saturday… 🐴🧽☀️

Today wasn’t spent cleaning kitchens and bathrooms—it started with a very early alarm clock and a move-in, move-out clean for the boys as they settled into their new home.

Once the horses were safely settled, it was straight back into work mode and on to a property we’ve been supporting to prepare for sale. Every session is another step closer to helping the owner achieve their goal, and it’s incredibly rewarding to see the progress being made.

We’re also trying to catch up on time lost during the recent heatwave. Some of our specialist work requires full PPE, and when temperatures soar, safety has to come first. Even though today was meant to be cooler, temperatures still reached 28.5°C, and despite taking precautions, I ended up with heat rash from working in protective equipment.

It’s a reminder that specialist cleaning isn’t always glamorous. Behind the scenes there’s a lot of planning, risk assessments, hydration breaks, PPE, and adapting to conditions to keep both our team and our clients safe.

Now it’s time for a shower, a cold drink, and hopefully a quieter evening!

How has your Saturday been spent?

📞 07709 904597
🌐 www.tembocleaning.co.uk

Book a service or request a quote:
https://clienthub.getjobber.com/client_hubs/fb2610e6-5eb5-481a-85a6-e7a3f04af54a/public/work_request/

28/05/2026

“Behind the PPE, we’re human too…” ☀️🥵

This heat isn’t just uncomfortable — when you’re working in full PPE, respirators, gloves and protective clothing on specialist cleaning jobs, it can become physically exhausting very quickly.

Over the last few days we’ve had to reduce the amount of time spent continuously in full PPE on some jobs to ensure safety, hydration and wellbeing for the team. Regular breaks, cooling down periods and changing masks more frequently are all part of working safely in these conditions.

What many people don’t realise is that specialist cleaning isn’t simply “putting on a mask.” PPE creates heat, traps moisture, affects breathing comfort and, after long periods, can even cause skin irritation and pressure breakouts. Even my own face has broken out recently from wearing respirators daily on one particular job.

But this is exactly why training and risk assessment matter.

Knowing:
• when PPE is required
• how long it can safely be worn
• how to reduce contamination risks
• when conditions become unsafe
• and how to adapt working practices safely

…is part of professional biohazard and specialist cleaning.

In this weather especially, we’re reminding everyone — whether you work in healthcare, cleaning, construction, equestrian settings or outdoors — to look after yourselves, stay hydrated and know your limits. Heat exhaustion can creep up quickly.

Specialist cleaning is physically demanding in ways many people never see behind the scenes, but keeping both our clients and our team safe will always come first. 💛

20/05/2026

The more openly I talk about my own experiences with hoarding and chronic disorganisation, the more people quietly message me saying, “I thought it was just me.”

And honestly? That says a lot about how much shame still surrounds this subject.

The reality is, so many people are struggling behind closed doors whilst trying to keep up appearances on the outside. Some are overwhelmed, burnt out, grieving, neurodivergent, isolated, physically unwell, traumatised… and somewhere along the line, things have become too much.

But people rarely talk about it because they’re terrified of judgement.

The more we openly talk about subjects that were once considered taboo — whether that’s mental health, menopause, neurodiversity, burnout or hoarding disorder — the safer it becomes for others to say they need support too.

And it’s exactly why I’m on a mission to highlight hoarding disorder and chronic disorganisation, help reduce the shame surrounding it, and create safer conversations where people feel understood rather than judged.

One of the biggest things I’ve learnt working in this area is that compassion changes far more than criticism ever will.

Sometimes people don’t need somebody to “fix” them.
They need somebody who understands why things became overwhelming in the first place.

And if sharing parts of my own experiences helps even one person feel less ashamed or alone, then it’s worth talking about. 💙

14/05/2026

HOARDING DISORDER: THE HIDDEN EMERGENCY IN HAMPSHIRE

This is happening behind closed doors in our towns, villages and streets far more than most people realise.

Experts estimate that between 2% and 6% of the population may be affected by hoarding disorder or significant hoarding behaviours. Many believe the true number is even higher because so many people hide it through shame, fear and stigma.

So what does that actually look like locally?

In our communities alone, it could mean:

• Romsey: approximately 400–1,200 people
• Chandler’s Ford: approximately 430–1,286 people
• Wi******er: approximately 970–2,900 people
• Eastleigh: approximately 1,570–4,720 people
• Southampton: approximately 5,000–15,000 people

Across Hampshire, we could potentially be talking about tens of thousands of people living with hoarding disorder, chronic disorganisation or severe clutter challenges.

Yet most people still think it is simply about being untidy.

It isn’t.

As somebody who works within homes affected by hoarding behaviours, I can tell you that what sits underneath the visible clutter is often far more complex:

• trauma
• bereavement
• anxiety
• ADHD and autism
• depression
• physical illness or chronic pain
• executive dysfunction
• loneliness
• fear of waste
• emotional attachment and memory preservation

Many people are living in silence because they are terrified of judgement.

That is why awareness matters.

At Tembo Specialist Cleaning Services, we believe in working with people, not against them. We do not shame. We do not force. We understand that trust and emotional safety are essential when supporting somebody affected by hoarding disorder.

Sometimes the bravest thing somebody can do is open the front door and ask for help.

11/05/2026

National Hoarding Awareness Week 💚

If you’ve followed my page for a while, you’ll know this is an area I care deeply about raising awareness for.

Hoarding disorder and chronic disorganisation are so often misunderstood. People see the belongings, but not always the reason behind them.

For some, items represent safety, comfort, identity, memories, grief, or fear of letting go. What may look insignificant to one person can hold enormous emotional value to another.

That’s why our approach at Tembo Specialist Cleaning Services is always person-led, compassionate, and non-judgemental. We work with our clients, never against them. Nothing is removed without permission, and we understand that trust is often the biggest and hardest first step.

This work is never just about cleaning.
It’s about dignity.
Safety.
Understanding.
And helping somebody feel less overwhelmed one small step at a time.

Awareness matters because judgement keeps people isolated, whilst understanding helps people reach out for support. 💚

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Romsey

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+447709904597

Website

http://www.tembocleaning.co.uk/

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