30/08/2026
Business Excellence Summit '26, the annual business conclave of XIMB, was honoured to host Ms. Jayati Dwivedy as a guest speaker. A proud alumna of Xavier Institute of Management, XIM University, Bhubaneswar, batch of 1991, Ms. Dwivedy completed her PGDM specializing in marketing and finance. She began her professional career with Steel Authority of India Limited, before moving into a variety of business roles, serving as Head of Business Operations at GTL Limited and later as Product Manager at BFL Software, which gave her an early grounding in business, products and customers.
Her journey then took her to Genpact, where she built a significant tenure, progressing from IT Relationship Manager to Associate Vice President. She went on to join Korn Ferry Futurestep as Director, Client Solutions, before serving as Head of Recruitment for India, Asia Pacific, the Middle East and Africa at British Telecom. Today, she serves as Head of Talent Acquisition, Enterprise for EMEA and Asia at Philips, a global leader in health technology, while also leading Global Talent Services for Enterprise Operations and Integrated Supply Chain. Her career has traversed manufacturing, telecom, consulting and healthcare across India, North America and EMEA, giving her a rare ability to connect people and strategy with meaningful business outcomes.
Speaking candidly and without a prepared script, she framed AI as something of an equalizer for today's graduating students, arguing that they are, in many ways, better placed to handle it than professionals who have spent decades in the industry. Drawing on her own experience of leading people functions through multiple rounds of organizational transformation, she spoke about the everyday challenge of deciding where to actually apply AI, the limits of standardizing HR practices across very different regulatory environments, and how her own team recently built and rolled out a small AI tool once the right compliance checks were in place. Her advice to students was to approach the changes ahead with a free mind rather than fear.
Speaker