12/08/2015
www.beamcrt.com
Job Description
Job Location(s) Cochin
Work Experience 1-4 Years
Positions available : Consultant & Sr. Consultant
Job Description:
Excellent verbal Communication Skills
As a Customer Service Rep He/ she must possess the knowledge, and must exercise initiative and judgement.
Should possess problem solving skills, possessing the abilities to listen and speak eloquently, ensure that the needs of customers are being satisfied.
Keyboarding Skill (WPM : 30) Accuracy (85%)
Should be flexible and adaptable to different situations
Flexible with rotational shift timings and five days working.
A Customer Service Representative addresses customer concerns in a way that best serves the customer.
Should be able to handle calls effectively and efficiently.
Salary best in the industry.
Free cab facility with door pick up and drop for all night shifts (within transportation boundary)
If interested, please contact or send your updated resume to HR Saranya.
Thanks and Regards,
Saranya Sreekumar
Mob: 09677198519
Salary: INR 1,75,000 - 3,25,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(NonTechnical)
Role: Associate/Senior Associate -(NonTechnical)
Keyskills: Customer Service, international BPO, voice process, domestic BPO
Desired Profile
Education:UG -Any Graduate - Any Specialization
PG - Post Graduation Not Required, Any Postgraduate - Any Specialization
Doctorate - Doctorate Not Required
Company Profile
Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 30,000 professionals offering "RightSourcedTM" seamlessly blended services from its 31 delivery centers in India, the United States, Philippines, Eastern Europe, Canada and Mexico. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with leading F500 clients to help them excel in their industry and maximize their customer lifetime value. People are our assets and we invest in training you to be ready for the job and also provide with multiple career options within Sutherland to cater to your growth and aspirations.
Beam is a leading Campus Requirement Programme ( CRT ) provider full-suite of technological training and placement services for freshers seeking a new career and professionals looking for career advancement. Beam is mastered and administrated by highly skilled industry experts with more than 3 years…