IIUM Information Technology Division

IIUM Information Technology Division Tel : 603-6421 6666
WhatsApp : 016-983 2415
Email:[email protected]

Selamat Menyambut Hari Kebangsaan ke 69, Malaysia!
31/08/2026

Selamat Menyambut Hari Kebangsaan ke 69, Malaysia!

🌍💚 GREEN IT 13/2026: GLOBAL IMPACT FRAMEWORKHow Green IT Drives Worldwide ChangeGreen IT is more than saving electricity...
28/08/2026

🌍💚 GREEN IT 13/2026: GLOBAL IMPACT FRAMEWORK
How Green IT Drives Worldwide Change

Green IT is more than saving electricity—it’s about creating a positive impact on our planet. 🌱💻

Small actions in our daily digital habits can contribute to BIG global changes:

🌱 Reduce Carbon Emissions
Smarter energy use and reducing idle devices help lower electricity demand and carbon emissions.

♻️ Reduce E-Waste
Extending the lifespan of computers and devices helps reduce electronic waste and the release of hazardous materials.

⛏️ Reduce Raw Material Extraction
Using devices longer and recycling responsibly can reduce the demand for new minerals and raw materials.

☁️ Reduce the Hidden Data Footprint
Deleting unnecessary files, emails and duplicate data can help reduce the energy needed to store and process digital information.

🌎 Think Globally. Act Digitally. Go Green with IT.

Together, our everyday choices can make technology more sustainable and our workplace more environmentally responsible. 💚

📞 ITD ICT Services Help Desk: 03-6421 6666
💬 WhatsApp Hotline: 016-983 2415
✉️ Email: [email protected]

📢 WIRELESS SYSTEM MIGRATION – MAHALLAH ALI IBN ABI TALIB 📶The Information Technology Division (ITD) wishes to inform the...
28/08/2026

📢 WIRELESS SYSTEM MIGRATION – MAHALLAH ALI IBN ABI TALIB 📶

The Information Technology Division (ITD) wishes to inform the IIUM community that the new wireless system migration at Mahallah Ali Ibn Abi Talib will commence on Monday, 31 August 2026.

⚠️ Possible Service Disruption
Wireless connections may experience intermittent disruptions from:
🗓️ Friday, 28 August 2026, 8:00 PM
➡️ until Sunday, 30 August 2026

Once the new system is live, please connect to the appropriate SSID:

👨‍💼 IIUM-Staff – IIUM staff
🎓 IIUM-Student – IIUM students
🌐 IIUM-WiFi – Guest access

🔧 Having trouble connecting?
1️⃣ Select “Forget Network” on your device.
2️⃣ Reconnect to the correct SSID using your IIUM credentials.
3️⃣ Refer to the WiFi & MFA Setup Guidelines for troubleshooting.

📞 Need assistance?
📧 [email protected]
💬 WhatsApp: 016-9832415
☎️ 03-6421 6666

Thank you for your patience and cooperation as we work towards a faster, more reliable, and more secure WiFi experience across IIUM. 🔐📶

ITD Commences Combined ISO QMS & ABMS Audit: Day 2The Information Technology Division (ITD) has successfully transitione...
28/08/2026

ITD Commences Combined ISO QMS & ABMS Audit: Day 2

The Information Technology Division (ITD) has successfully transitioned into the second day of its comprehensive combined internal audit, shifting focus from initial site visits to evaluating specific operational findings.

Building upon Day 1's extensive review of standard operating procedures (SOPs) and physical facility inspections, the esteemed audit panel met with divisional representatives to discuss early observations.

This collaborative review pinpointed critical areas within both the ISO 9001:2015 Quality Management Systems (QMS) and ISO 37001:2015 Anti-Bribery Management Systems (ABMS) frameworks that require attention.

During the concluding sessions of Day 2, the auditors provided constructive feedback and key recommendations aimed at optimizing ITD's internal compliance and governance mechanisms. The panel emphasized practical strategies to improve operational workflows, update documentation logs, and refine risk mitigation tactics to fully align with university policies.

These insights offer ITD a valuable roadmap to address existing gaps, implement corrective actions, and fortify its operational excellence ahead of the upcoming Management Review and formal SIRIM QAS surveillance audit.

🚨 CYBERSECURITY ALERT: PHISHING EMAIL SCAM🚨⚠️ Please be alert! A phishing email containing a fraudulent legal/police not...
28/08/2026

🚨 CYBERSECURITY ALERT: PHISHING EMAIL SCAM🚨

⚠️ Please be alert! A phishing email containing a fraudulent legal/police notice is currently circulating.

Scammers are impersonating law enforcement agencies and using fake official logos, stamps, signatures, and high-ranking officials’ names to make the email appear genuine. The messages may falsely claim that you are under investigation for serious online offences and threaten immediate arrest, legal action, or public exposure if you do not respond within 48–72 hours.

📧 Example of a suspicious sender:
`[email protected]`
Even if the email claims to be from an official agency, always check the actual sender address carefully. Scammers often use free email services such as Gmail to impersonate legitimate organisations.

🔴 WATCH OUT FOR THESE RED FLAGS:
• 🚨 Intimidation, threats, and extreme urgency
• 📎 Suspicious PDF attachments or documents
• ✍️ Poor grammar, unusual formatting, or inconsistent official terminology
• 📧 Requests to reply to personal or unverified email addresses
• 🤫 Instructions to keep the matter secret or avoid contacting others

🛡️ WHAT SHOULD YOU DO?

❌ DO NOT open attachments or click links
❌ DO NOT reply or provide personal information
❌ DO NOT make any payments or follow suspicious instructions
📢 REPORT the email immediately to the ICT Services Help Desk
📞 03-6421 6666
📧 [email protected]
🗑️ After reporting, delete the suspicious email from your inbox and trash.

💡 Remember: Do not be intimidated by threats or urgent deadlines. Always verify the sender and report suspicious emails through the proper channels.

🔐 Stay vigilant. Think before you click. Protect your account and personal information.

27/08/2026

🔊🛜 NETWORK APPLIANCES MIGRATION

The Information Technology Division (ITD) will be conducting a scheduled Network Appliances Migration as part of our ongoing efforts to maintain and enhance IIUM’s network infrastructure.

Maintenance Schedule
📅 Date: Saturday, 29 August 2026
🕛 Time: 12:00 Midnight – 6:00 AM

During the maintenance window, users may experience brief intermittent network connectivity. The migration has been carefully planned to minimize disruption to network services.

We apologize for any inconvenience caused and sincerely appreciate your patience and understanding as we work towards providing a more reliable network experience.

Thank you for your cooperation.

QMS & ABMS Internal Audit 2026 is OngoingQMS & ABMS Internal Audit is currently being conducted from 26th to 27th August...
26/08/2026

QMS & ABMS Internal Audit 2026 is Ongoing

QMS & ABMS Internal Audit is currently being conducted from 26th to 27th August 2026.

ITD Commences Combined ISO QMS & ABMS Audit: Day 1

The Information Technology Division (ITD) officially commenced its comprehensive internal audit on 26th August 2026. This year's assessment simultaneously evaluates ITD's compliance across two critical frameworks: the ISO 9001:2015 Quality Management Systems (QMS) and the ISO 37001:2015 Anti-Bribery Management Systems (ABMS).

The exercise aims to reinforce ITD's operational excellence, transparency, and governance through specific division-wide objectives:

• Quality Management Systems (QMS): Ensuring continued compliance and effective system maintenance, identifying areas for improvement, verifying past corrective actions, and preparing key findings for the upcoming Management Review and SIRIM QAS surveillance audit.

• Anti-Bribery Management Systems (ABMS): Determining strict conformity to both university policies and ISO 37001 standards, assessing ITD’s capability to meet regulatory and contractual requirements, and evaluating risk mitigation effectiveness.

The audit is being conducted by an esteemed panel of university auditors, led by Assistant Professor Dr. Sarina Sulaiman (KOE). Joining her are Mdm. Nurul 'Ain Mohamed Noor (KOED) serving as the ABMS Auditor, and Sr. Mahani Alang (MSD) participating as a Trainee QMS Auditor.

The Day 1 itinerary features discussion on various SOPs and guidelines as well as site visits spanning the entirety of ITD facilities.

🔐 Stay Secure with Multi-Factor Authentication (MFA)!📱Having problems with Google Authenticator? Don’t worry! You can us...
26/08/2026

🔐 Stay Secure with Multi-Factor Authentication (MFA)!📱

Having problems with Google Authenticator? Don’t worry! You can use the “Tap on screen phone” option to set up MFA for your Gmail account.

Simply follow the steps in the guide and approve the sign-in request directly from your phone. ✅

An extra step for a safer and more secure account! 🛡️

📧 Need assistance? [email protected]
💬 WhatsApp: 016-983 2415
📞 Call: 03-6421 6666

🔐 IIUM MFA: Final Countdown!Dear IIUM Community,As part of IIUM’s ongoing commitment to strengthening cybersecurity and ...
26/08/2026

🔐 IIUM MFA: Final Countdown!

Dear IIUM Community,

As part of IIUM’s ongoing commitment to strengthening cybersecurity and protecting our digital ecosystem, Multi-Factor Authentication (MFA) will be implemented for the next two services:

📧 Gmail MFA
📅 27 August 2026 (Thursday)
⏰ 2:30 PM onwards

🖥️ i-Ma’luum MFA
📅 1 September 2026 (Tuesday)
⏰ 12:00 PM onwards

🔑 Already using MFA? You’re all set!
If you have previously configured MFA for Microsoft 365, iTa’leem, or the IIUM Staff Portal, your existing authentication method can be used.

🛡️ MFA Clinic — Get Help, Get Secure!

📅 27 August 2026 (Thursday)
⏰ 2:30 PM – 5:00 PM
📍 Training Lab, ITD
👥 Open to Staff & Students

Don’t wait until the last minute! Join the clinic if you need assistance setting up or completing your MFA.

🔐 Security starts with you. Let’s keep IIUM digital services safe and secure together.

📩 Email: [email protected]
💬 WhatsApp: 016-9832415
📞 Call: 03-6421 6666

📢 IIUM WIRELESS SYSTEM MIGRATION – KICT, HS, KOED, ISC & DEVELOPMENT BUILDINGSThe Information Technology Division (ITD) ...
21/08/2026

📢 IIUM WIRELESS SYSTEM MIGRATION – KICT, HS, KOED, ISC & DEVELOPMENT BUILDINGS

The Information Technology Division (ITD) wishes to inform the IIUM community that the migration to the new wireless system at KICT, HS, KOED, ISC, and Development Buildings will commence on 24 August 2026.

📌 Please take note:
🔹 Wireless connections may be intermittent on 22–23 August 2026 during the migration preparation.

Once the new system is live, please connect according to your role:
👨‍💼 IIUM-Staff – IIUM staff
🎓 IIUM-Student – IIUM students
🌐 IIUM-WiFi – Guest access

👉WiFi & MFA Setup Guidelines:
https://drive.google.com/drive/folders/1Xn1rJN2uBQWO-oLGt8UXUUnrFaDYkrsG?usp=drive_link

💡 Having trouble connecting?
Try to “Forget” the WiFi network (SSID) on your device, then reconnect and log in using your IIUM credentials. You may also refer to the troubleshooting steps in the guidelines.

📞 If the issue persists, please contact the ITD Helpdesk for assistance.

🚀 This migration is part of our continuous effort to provide a faster, more reliable, and secure wireless experience across campus.

Address

Information Technology Division, IIUM, Jalan Gombak
Kuala Lumpur
53100

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 12:15
14:45 - 17:00

Telephone

+60364216666

Website

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