07/10/2026
UI HOSTS 3RD QUARTERLY NUC/PARASTATALS SERVICOM COMMITTEE MEETING
The University of Ibadan recently hosted the meeting of the NUC/Parastatals SERVICOM Committee for the third-quarter in 2026, with the University reaffirming its commitment to effective service delivery and improved customer satisfaction.
The Deputy Vice-Chancellor (Academic), University of Ibadan, Professor Juwon Arotiba, who received the delegation on a courtesy visit on behalf of the Vice-Chancellor, noted the importance of holding regular review meetings as it helps to monitor progress and keep track with the mandate of SERVICOM. He expressed the pleasure of the University of Ibadan at hosting the committee while also affirming its resolve and commitment towards strengthening its service delivery mechanisms.
He appreciated the committee for choosing the University as the host of the third-quarter meeting and expressed the University’s readiness to support initiatives aimed at improving service delivery in Nigerian universities.
The Director of the SERVICOM Unit in the University of Ibadan, Prof. Oluseyi Ezekiel Awe, explained that the meeting was part of the activities of the NUC/Parastatals SERVICOM Committee. He noted that the first-quarter meeting had been held at Taraba State University, where the University of Ibadan was selected to host the third-quarter meeting.
He commended the University’s management for its support of the SERVICOM initiative and congratulated the Institution on the review of its Service Charter. The Director further stated that the reviewed Service Charter would be launched as part of the activities of the meeting.
The Acting CEO of SERVICOM, Presidency, Mrs Helen Lawal, appreciated the University of Ibadan for hosting the third-quarter meeting and acknowledged the Institution’s commitment to promoting effective service delivery.
She noted that the meeting provided an opportunity for members of the NUC/Parastatals SERVICOM Committee to assess progress, share experiences and strengthen mechanisms for improving service delivery across Nigerian universities.
She also commended the University’s management for supporting the SERVICOM initiative and expressed optimism that the reviewed Service Charter would further enhance accountability, responsiveness and customer satisfaction within the University.
The quarterly meeting took off immediately after the courtesy visit.