18/08/2026
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Freshmen students who have not yet received their UC Institutional Email or Canvas access information, please follow the steps provided in this guide.
Before requesting assistance, kindly check:
β’ Inbox, Spam, and Junk folders
β’ Ensure that your registered email address is correct and accessible
β’ Verify that your email address is the same one provided during enrollment
For incorrect email information:
β’ Proceed to Room S217 for correction/update
β’ After correction, visit the ITSS Department β Room S310 to request the resending of your UC Institutional Email information
If your registered email address is correct but you still have not received your account details after the end of the day:
β’ Proceed to ITSS Department β Room S310 for assistance
Reminder for newly enrolled students:
β’ If you enrolled today, please allow until the end of the day for your UC Institutional Email and Canvas access to be processed.
Thank you for your cooperation.
NEW STUDENT ACCOUNT CREDENTIALS & ACCESS GUIDE
Freshmen students who have not yet received their UC Institutional Email or Canvas access information, please follow the steps provided in this guide.
Before requesting assistance, kindly check:
β’ Inbox, Spam, and Junk folders
β’ Ensure that your registered email address is correct and accessible
β’ Verify that your email address is the same one provided during enrollment
For incorrect email information:
β’ Proceed to Room S217 for correction/update
β’ After correction, visit the ITSS Department β Room S310 to request the resending of your UC Institutional Email information
If your registered email address is correct but you still have not received your account details after the end of the day:
β’ Proceed to ITSS Department β Room S310 for assistance
Reminder for newly enrolled students:
β’ If you enrolled today, please allow until the end of the day for your UC Institutional Email and Canvas access to be processed.
Thank you for your cooperation.