06/01/2026
Michigan Ross Distinguished Leader alum Jackie Britchkow, Vice President, Commercial Bank Sustainability & Customer Experience at TD Bank, shares how helped her rebuild, grow, and lead with purpose:
"After earning a Bachelor of Business Administration from the University of Michigan Ross School of Business, I spent more than a decade building new capabilities through progressively challenging roles, while learning from mentors and peers along the way. Shortly after achieving my goal of becoming an executive by 35, I was laid off, and at seven months pregnant, I accepted a lower‑level role at a local bank, setting my sights on rebuilding and advancing again.
Within two years, I experienced the devastating loss of my best friend and sister, who I followed to the University of Michigan years before. Seeking inspiration, connection, and intellectual challenge during a period of profound personal grief, I found my way back to Ann Arbor through an in‑person executive education offering at Ross.
What began as a way to navigate a period of personal grief evolved into one of my most meaningful academic and professional achievements. Taught by world‑class faculty and undertaken alongside senior executives from across the country, the Ross Executive Education courses helped me develop a deeper understanding of my strengths and opportunities, rebuild my professional brand, and sharpen my ability to lead with clarity, confidence, and impact.
The Accelerated Management Development Certificate Program provided a rigorous, MBA‑caliber experience and served as a pivotal complement to my broader executive education journey. Spanning finance, strategy, leadership, and digital transformation, the program offered a modern perspective on core business disciplines — strengthening my ability to connect foundational principles with today’s rapidly evolving organizational and technological realities, many of which did not exist when I completed my undergraduate degree.
Together, these experiences have reshaped how I lead—grounded in purpose, informed by rigor, and focused on creating meaningful impact for the organization as well as the foundation I oversee, Thyroid Hope."
Ready to elevate your leadership skills and transform your career? Learn more about how to become a Michigan Ross Distinguished Leader.
https://myumi.ch/dgnX1