03/18/2020
IMPORTANT PLEASE READ
IMPORTANT UPDATE: Grad Box pick-up available
Grad Boxes can be picked up at the Smittcamp Alumni House. Below is important information so please read this email in its entirety.
REFUND OF CAP, GOWN AND TASSEL
In light of the email which announced Commencement ceremonies will no longer be conducted in May as originally scheduled, we are issuing a refund to all customers for their cap, gown and tassel (Bachelors: $37.79, Masters: $77.74). Please allow 30 business days for processing.
INSTRUCTIONS ON PICKING UP YOUR GRAD BOX
• We will be outside of the Smittcamp Alumni House, across from parking lot P2. (Click here to see a campus map.)
• Please enter campus from Woodrow (by the Student Rec Center). From Woodrow, take Matoian Way and turn left to the Smittcamp Alumni House parking lot.
• Remaining in your car, you will be guided into the small parking lot next to the Smittcamp Alumni House.
• Staff will verify your purchase. Please have your student ID available, or know what your ID number is so you can recite it to us.
• Once verified, we will provide you with your Grad Box.
• To help ensure social distancing, we will place your Grad Box on your passenger seat. Please do not have anyone sitting in your passenger seat.
• If there is any kind of customer service challenge, we will direct you to our Solutions Center in parking lot P2.
• As a reminder, we request that you remain in your car at all times.
DATES/TIMES YOU CAN PICK UP YOUR GRAD BOX
Wednesday: 8:00 a.m. - 8:00 p.m.
Thursday: 8:00 a.m. - 8:00 p.m.
If you are not able to pick up your Grad Box during these dates/times, we will schedule times in the future and will provide those communications.
OTHER QUESTIONS
If you have other questions visit https://docs.google.com/forms/d/e/1FAIpQLSf1bxrwrLHfdaYB-GjMgc2q_s63PDdFk89jIbmlGKGgyqBwlA/viewform.