10/19/2026
On October 13, researchers from the University of California and leaders from local non-profits, community organizations, and city and state government convened at the University of California, Irvine and online for the first of three Policy Innovation Days to share expertise and insights on municipal chatbots. Funded by the Social Science Research Council (SSRC) and the Engineering+Society Institute on AI at UC Irvine (ProperAI) and enabled by the Alliance for Local Leaders International (ALLIES), the campus and community collaborative is working to better understand and measure how interactions with AI-enabled tools on city and government websites help or hinder residents and their overall civic engagement.
“Our goal is really to bridge the divide between policy makers and the research community so that we can better understand the usefulness and impact of these tools,” said Bill Maurer, UC Irvine social sciences dean and professor of anthropology and law, in his welcoming remarks. “There are clusters of us working on these questions while municipalities are simultaneously rolling out AI to their constituents, so it’s a great opportunity to bring people together to share what’s working and what needs work.”
As the project’s principal investigator, he helped create the interdisciplinary group that’s spearheading the effort. Joining him are UC Irvine colleagues Athina Markopoulou, professor of electrical engineering and computer science and director of ProperAI, Jackie Ku, ’26 political science Ph.D., and Olivia Figueira, ’26 computer science Ph.D.; and ALLIES’ Ben Polsky, ethics and technology practitioner fellow at Stanford and director of AI and technology programs, and Trevaughn Latimer, director of strategy and operations. They received a $30,000 SSRC grant in June to host the three-day series and develop evaluation tools and democratic engagement indicators for municipal chatbots, while research by the Ph.D. students has been supported by ProperAI to inform these convenings.
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