06/04/2026
WMU Haworth researchers identified "the bot loop"—how AI is quietly rewriting food marketing and supply chain strategy.
The white paper Breaking the Bot Loop, co-authored by Dr. Anezka Viskova-Robertson, Dr. Marcel Zondag and Dr. Russell J. Zwanka, shows how AI assistants and retail apps filter what shoppers see and learn from their responses. Brands not optimized for recommendation systems risk being written out of the category.
An experiment with 295 Gen Z participants revealed: younger shoppers trust the algorithm AND reserve the right to override it.
"Brands that design for both win the loop," says Viskova-Robertson.
Explore the research:
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