Mercer University Department of Human-Centered Information Design

Mercer University Department of Human-Centered Information Design Located in Mercer's School of Engineering, we offer the B.S. in Human-Centered Information Design and the M.S. in Technical Communication Management

We are the Technical Communication department in the School of Engineering at Mercer University. We have an undergraduate Bachelor's degree program and an online Master's in Technical Communication Management designed for working professionals. Our professors include Dr. Pam Brewer, Dr. Jennifer Goode, Dr. Phil Gallagher, Dr. Bremen Vance, Prof. Lisa Newman, and Dr. Susan Codone. We focus on techn

ical communication, writing, editing, media, usability, instructional design, and international technical communication.

What a Recent Figma Report Reveals About AI and Design as Collaborative, Not Isolated, Work
09/02/2026

What a Recent Figma Report Reveals About AI and Design as Collaborative, Not Isolated, Work

A recent Figma report shows why AI and design function as collaborative work, and what that shift means for technical communication.

The ProComm guidance on AI is is a great resource for anyone trying to understand the work that needs to be done at the ...
09/01/2026

The ProComm guidance on AI is is a great resource for anyone trying to understand the work that needs to be done at the intersection of AI and communication. Instead of just listing tools, it actually digs into the ethical and social responsibilities we have as communicators using these systems. It's a genuinely helpful touchpoint for anyone trying to ground their work and contribute while the tech continues to change!

IEEE ProComm Professional Guidance on Artificial Intelligence in Professional Communication Table of Contents Toggle IEEE ProComm Professional Guidance on Artificial Intelligence in Professional CommunicationAcknowledgementsIntroductionDefining AI and the Need for Scholarship, Training, and Awarenes...

Why UX Can’t Be an Afterthought as AI Replaces Coders
08/31/2026

Why UX Can’t Be an Afterthought as AI Replaces Coders

As AI replaces coders, UX and communication become critical infrastructure. Why automation without explanation creates new risks.

How Personas Can Advance Social Justice in Engineering
08/30/2026

How Personas Can Advance Social Justice in Engineering

Learn how persona workflows help advance social justice in engineering by aligning human factors with technical requirements.

Advance Your Career with Mercer’s M.S. in Technical Communication Management – Leadership Skills for Today’s Technical C...
08/29/2026

Advance Your Career with Mercer’s M.S. in Technical Communication Management – Leadership Skills for Today’s Technical Communicators

Take your communication career to the next level with Mercer’s M.S. or graduate certificate in Technical Communication Management.

Meet Dr. Philip B. Gallagher – Preparing the Next Generation of Technical Communication Leaders at Mercer University
08/28/2026

Meet Dr. Philip B. Gallagher – Preparing the Next Generation of Technical Communication Leaders at Mercer University

Dr. Philip Gallagher serves as an Associate Professor and Chair of Human-Centered Information Design and Technology, and holds a Ph.D. from Iowa State University.

What a Textual Analysis of UX Job Ads Reveals About the Future of Technical Communication
08/27/2026

What a Textual Analysis of UX Job Ads Reveals About the Future of Technical Communication

Explore insights from a new study analyzing 15,000 UX job ads to reveal emerging roles and skills shaping technical communication education.

Why AI won’t replace tech writers – but will reshape their work
08/26/2026

Why AI won’t replace tech writers – but will reshape their work

Drafting, revision, and quality assurance are three workflows where AI can lend a helping hand. The key is assistance, not total automation.

AI and the Brain: What Technical Communicators Can Learn from a Simulated Fly
08/25/2026

AI and the Brain: What Technical Communicators Can Learn from a Simulated Fly

Explore what Eon’s embodied virtual fly reveals about AI and the brain, brain emulation, and the importance of communicating its limits.

Prompt Engineering for Content Strategy: The New Skill for Managing Content
08/25/2026

Prompt Engineering for Content Strategy: The New Skill for Managing Content

Discover how prompt engineering for content strategy is becoming an essential skill for managing AI-generated content.

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1501 Mercer University Drive, Science & Engineering Building
Macon, GA
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