WVU Information Technology

06/01/2026

It’s always exciting to welcome our newest Mountaineers through New Student Orientation! If any IT-related issues arise, give our Service Desk a call. We’re available M-F 7:30 a.m. - 8 p.m. and weekends from noon to 8 p.m. at 304-293-4444.

05/27/2026

Faculty, staff and students on all campuses may be unable to log into many services requiring WVU Login credentials 3 - 7 a.m. Sunday, May 31 during important upgrades to the single sign-on system.

It’s common to see an error message when trying to log in after a system update. If you have problems once this work has been completed, try clearing your web browser history, closing your web browser and relaunching it. Rebooting your device will also clear cached pages. If you still have problems after taking these steps, please call the ITS Service Desk at 304-293-4444.

05/21/2026

WVU is launching Workday in 2027. The next edition of our Workday In Action webinar series is next week and will focus on manager access in Workday. We'll demonstrate features like approving time entries, time off requests, performance reviews, goal tracking and more. Learn more and register:

If you get a paycheck from WVU, you’ll be using Workday. The new HR and finance system launching in the summer of 2027 will touch every employee working in every location, simplifying and streamlining how we do business. To help you prepare for the changes ahead, the Modernization Program is hosti...

05/20/2026

RESOLVED: The connectivity issue affecting users on Xfinity networks appears to be resolved. ITS will continue to monitor. Please report any recurrence of issues to the Service Desk at [email protected].

ITS is aware that some Xfinity customers are having trouble accessing the University's VPN, and are actively troubleshooting the issue. We will share more information as we are able.

05/18/2026

Join us for our final live Zoom Phone training session Wednesday, May 20 at 10 a.m. Any registrants who are unable to attend live will receive a recording of the training.

The University’s two-year project to move from outdated Cisco hardware to Zoom Phone is in the final stretch. To support Health Sciences Center employees, Information Technology Services has coordinated virtual training sessions and strongly encourages participation. The last training will be offe...

05/14/2026

Congratulations to the WVU Class of 2026! We're so proud of you. As you take the next step, we wish you success, new opportunities and strong Wi-Fi wherever life leads you. Let's go! 🎓💛💙

05/13/2026

Mountaineer Card-related service will be unavailable from 5-7 a.m. Sunday (May 17) for important security updates.

Mountaineer Card-related services, including the MyMountaineerCard website and Mountie Bounty transactions, will be unavailable from 5-7 a.m. Sunday (May 17) for important security updates.

05/06/2026

Reminder for May 2026 graduates: Access to your MIX account is only available for up to three years. You'll need to log in at least once per year to keep it active. Read up on the details of WVU Google accounts to avoid losing any important data.

05/04/2026

The University's transition to the new Zoom Phone system is in the final stretch. We are offering one more training session on Wednesday, May 20. Register to attend live, or to receive the recording after the fact. Learn more and find the registration link:

The University’s two-year project to move from outdated Cisco hardware to Zoom Phone is now in the final stretch. To support the transition, Information Technology Services has coordinated three Zoom Phone training sessions throughout the spring:

04/29/2026

If you missed yesterday's Workday In Action webinar, you can access the recording from the Modernization Program website. This monthly webinar series is designed to provide system demonstrations and to prepare WVU employees for the transition to Workday in summer 2027.

If you get a paycheck from WVU, you’ll be using Workday. The new HR and finance system launching in the summer of 2027 will touch every employee working in every location, simplifying and streamlining how we do business. To help you prepare for the changes ahead, the Modernization Program is hosti...