SFA Information Technology Services

09/02/2026

Qualtrics is currently unavailable. We are working with
the company to restore service as soon as possible.

08/19/2026

The Help Desk will be open this Saturday from 10am to 5pm to assist students during move in. We are located in the library in Lumberjack Learning Lab 1.

08/18/2026

Dynamic Forms is currently down. We are working on resolving the issue.

08/07/2026

Beginning at 8:00 a.m. and ending approximately noon on Saturday August 8th, 2026 users may experience brief interruptions (up to 30 minutes) to some services. Additional details can be found here - https://help.sfasu.edu/TDClient/2027/Portal/KB/Article/174256/SFA-Server-Security-Patching-Outage-from-8-00-a-m-until-noon-Saturday-August-8th

07/24/2026

Beginning at 8:00 a.m. and ending at approximately 7 p.m. on Saturday, July 25, 2026, Banner Admin and Self-Service Banner will be unavailable due to maintenance. Additional information can be found here - https://help.sfasu.edu/TDClient/2027/Portal/KB/Article/174075/Banner-Maintenance-Scheduled-Outage-from-8-a-m-to-7-p-m-Saturday-July-25-2026

06/30/2026

Hardware repair services for student-owned devices have been discontinued. We recognize this has been a valued service and appreciate your understanding as we shift our focus.
The Help Desk continues to provide full support for software, connectivity, and account-related needs. Additional information can be found here - https://help.sfasu.edu/TDClient/2027/Portal/KB/Article/173728/ITS-Help-Desk-Changes-to-Hardware-Repair-Services-for-Student-Devices

06/18/2026

Beginning at 8:00 a.m. and ending at approximately 7 p.m. on Saturday, June 20, 2026, Banner Admin and Self-Service Banner will be unavailable due to maintenance. Additional information can be found here - https://help.sfasu.edu/TDClient/2027/Portal/KB/Article/173559/Banner-Maintenance-Scheduled-Outage-from-8-a-m-to-7-p-m-Saturday-June-20-2026

05/22/2026

Beginning at 8:00 a.m. and ending at approximately 7 p.m. on Saturday, May 23, 2026, Banner Admin and Self-Service Banner will be unavailable due to maintenance. Additional information can be found here - https://help.sfasu.edu/TDClient/2027/Portal/KB/Article/173184/Banner-Maintenance-Scheduled-Outage-from-8-a-m-to-7-p-m-Saturday-May-23-2026

05/08/2026

Beginning at 8:00 a.m. and ending approximately 10:00 a.m. on Saturday May 9th, 2026 users may experience brief interruptions (up to 30 minutes) to some services. Additional details can be found here - https://help.sfasu.edu/TDClient/2027/Portal/KB/ArticleDet?ID=172975

05/06/2026

Information Technology Services (ITS) will be hosting two upcoming sessions (May 6 and 7 from 3pm to 5pm) to assist faculty and staff who are planning to travel internationally and need to prepare their university-issued or personal devices for secure access to SFA resources. Additional information can be found here -

Information Technology Services (ITS) will be hosting two upcoming sessions to assist faculty and staff who are planning to travel internationally and need to prepare their university-issued or personal devices for secure access to SFA resources.