ITS SUNY Oneonta

10/03/2025

Don’t get phished during 🎣

Stay vigilant for threats from scammers! Keep these tips in mind when you receive phishy-looking emails, and report messages like this in your Outlook client.

Follow us for more cybersecurity tips, and get additional assistance by visiting the links in our bio!

10/02/2025

🎣 : hi, we will never ask for your password or temporary one-time codes you use for multi-factor authentication, so PLEASE don’t give this sensitive information out to people claiming to be us (they’re not)

Additionally, we will never send you text messages asking for this info, so don’t provide it to people with non-NY area codes pretending to be us (they’re also not)

Report messages like this as phishing in your Outlook inbox, and get second opinions on sus correspondence by emailing screenshots to: [email protected]

08/25/2025

It happens to the best of us. 💻💥

Thanks to everyone who joined us for orientation! Remember, you can get help and submit tickets at:
🛜 its.oneonta.edu (link in bio)

11/22/2024

🖥️🦃 Our Service Desk hours for the week of November 25th! Enjoy your break, Red Dragons — we'll see you in December.

Remember, you can always submit tickets, find handy Knowledge Base articles, and get help on our self-service portal: its.oneonta.edu (link in our bio)!

10/04/2024

We’re getting started a liiiiitle early at our Service Desk 💀👻🕷️🕸️

Don’t let tech problems scare you this spooky season! We’re here to ghostbust any frightening issues you might run into.

Visit us in the basement of .oneonta, give us a call at 607.436.4567, or submit a ticket on our self-service portal: its.oneonta.edu

08/30/2024

👷🛠️ ITServices will be CLOSED on Monday, September 2nd in observance of Labor Day! We’ll be back to our normal operating hours on Tuesday the 3rd.

If you need tech support during this time, please visit our self-service portal to submit tickets and search our Knowledge Base for solutions: its.oneonta.edu (link is in our bio)

08/26/2024

“Everybody say ‘Skibidi’!” 😝

Hope everyone had a blast hearing a little about ITServices and some of the work we do to keep your computers working smoothly.

Still trying to get your devices hooked up? Visit:
🛜 getconnected.oneonta.edu (link in our bio)

Still having issues? Visit our portal to find helpful Knowledge Base articles and submit tickets:
💻 its.oneonta.edu (link is also in our bio)

Need some in person support? Visit us:
📍Technology Center, Milne Library basement

02/14/2024

Don’t fall for the bait, honey
is not funny!
So be smart, keep your passwords strong – not squishy
And don’t click on any link that looks phishy!

Happy Valentine’s Day from ITServices! ❤️💕🧑‍💻
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01/30/2024

🎣 FYI: Be on the lookout for suspicious looking emails, texts, and calls – especially those with a sense of urgency and odd spelling, grammar, and text formatting. If it seems phishy, it probably is!

If you’re ever unsure about a message you’ve received and want a second opinion, or if you’ve clicked on or interacted with something you now realize might be a phish, send it along to us in an email with a screenshot attached: [email protected]

…OR submit a “Phishing” ticket on our self-service portal: its.oneonta.edu (see under Services > Accounts, Access & Security > Information Security > Phishing)
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04/23/2023

04/11/2023

More phishing tips!

04/10/2023

Always keep an eye out for phishing!