SUNY Potsdam - Computing & Technology Services

12/03/2025

While a day late this year, giving is never too late. Please help Computing & Technology Services make technology wishes come true this holiday season. Consider making a gift that will directly support this important area by visiting www.potsdam.edu/give. Select “other” for the designation and enter “CTS” when prompted. From trainings to equipment, these flexible dollars allow us to help our students and faculty.

03/28/2025

We’re asking for your support to help elevate our students’ future. Every gift directly impacts the opportunities and resources we provide. Join us to Celebrate Our Roots, Elevate Our Future and make a difference—give now at potsdam.edu/give.

03/03/2025

IT Service Desk Hours 3/3/2025

Due to a staffing issue, the IT Service Desk will be closing at 430pm today Monday, March 3, 2025.

If you need evening support, the Technology Desk at the Lougheed Learning Commons will be staffed from 6:00pm to 9:00pm.

We apologize for the inconvenience and appreciate your understanding.

02/19/2025

The IT Service Desk hours for the remainder of the semester will be:
Sunday: Noon to 8 p.m.
Monday - Thursday: 8 a.m. to 8 p.m.
Friday: 8 a.m. to 4:30 p.m.

12/04/2024

05/24/2024

Cybersecurity threats are right around every corner. Here's a malicious hacking campaign that is making the news involving Dropbox and Google Drive. It's one thing CTS is always trying to stay aware of as we assess campus implementation of SUNY Cyber Security guidance.

CLOUD campaign is using Google Drive and Dropbox to stage malicious payloads.

01/22/2024

Computing & Technology Services at SUNY Potsdam continues to seek applicants for the positions of Network Infrastructure & Media Technician (2 openings; posting U - 00533) and System Administrator (posting U – 00516). Full details can be found at https://employment.potsdam.edu/ using the posting numbers provided. Positions are open until filled.

12/04/2023

Computing & Technology Services Department at SUNY Potsdam is seeking a Network Infrastructure & Media Technician (Instructional Support Associate). Complete job description, requirements & essential functions can be found at https://employment.potsdam.edu/postings/4953. Position open until filled.

11/28/2023

On this giving Tuesday, please help Computing & Technology Services make technology wishes come true this holiday season. Consider making a gift that will directly support this important area by visiting www.potsdam.edu/give. Select “other” for the designation and enter “CTS” when prompted. From trainings to equipment, these flexible dollars allow us to help our students and faculty.

04/20/2023

[RESOLVED] Intermittent Access to Microsoft 365 Web Apps

Microsoft reports resolution with this issue. – Final status – After extended monitoring and receiving confirmation from previously affected users, we’ve validated that adding further processing throughput successfully resolved the issue.

--CTS

04/20/2023

[INPROGRESS] Intermittent Access to Microsoft 365 Web Apps

Communication from Microsoft pertaining to user impact – Users may be intermittently unable to view or access web apps in Microsoft 365. We’re analyzing service telemetry to determine the source of impact and develop a mitigation plan. Microsoft has not issued a resolution timeline. CTS will post to this blog when updates are available.

--CTS