OU Helpdesk

OU Helpdesk The OU Help Desk is the face of technology at Oakland University. Supporting faculty, staff, and students with all their computing needs. The Help Desk at Oakland University is located at 202 Kresge Library just past the circulation desk on the right.

We support faculty and staff with all their technology needs and students as well with limited support. Whether it's a failed hard drive, email issue, or just a general technology or OU question, the Help Desk staff is committed to finding a solution that's right for you. Feel free to stop by or contact us at (248) 370-4357 or email us at [email protected]. We are here to serve you from 8am - 5pm Monday through Friday.

Operating as usual


Has your Oakland University email account been compromised? Follow these steps to secure your account!

1. Immediately change your password at http://netid.oakland.edu click Change your NetID Password.

2. Sign out of all other sessions on your Gmail account. To do this, log into your account and scroll to the bottom of the page, click "Details" and click the button "Log out of all other sessions."

3. Disable any unknown forwarding email addresses located in your settings. Click the gear located in the right-hand corner of your Gmail account, select Settings and click the "Forwarding and POP/IMAP" tab.

4. If you use MS Outlook, Mac Mail or a smart phone to receive your OU email messages, you must re-add your new password to the account.

5. Re-Sync your password so your new password take effect for all your accounts at http://netid.oakland.edu click Gmail IMAP/POP Synchronization Password Utility.

OU Helpdesk's cover photo

OU Helpdesk's cover photo


Course registration is now open for Summer, Fall, and Winter semesters 2014\15. Register for your courses at sail.oakland.edu. Trouble registering or don't have a NetID? Don't worry! Call the Help Desk for immediate support at 248-370-4357.


Kresge Library, Room 202. 100 Library Drive
Rochester, MI

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00


(248) 370-4357


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