USD ITS Help Desk

USD ITS Help Desk Have any tech-related questions? Computer problems? Leave a comment with your full name and we will help work you through it within 3 business days.

This is the University of San Diego Information Technology Services Help Desk page. We are committed to providing the USD community with technical support and computer repair services. Aside from calling one of or student techs, or walking into our office, you can easily ask for the same help and service through our page. Follow us on Instagram, Twitter, and Snapchat:

05/11/2022

Thank you for your patience! The MySanDiego Portal is back up and running! If you encounter any further issues, please give us a call at 619-260-7900 or email [email protected]

05/11/2022

⚠️ SERVICE INTERRUPTION ⚠️
The MySanDiego Portal is currently inaccessible. Our Enterprise Applications team is aware of the issue and currently working toward a resolution. Thank you for your patience!

03/22/2022

😄 Thanks for your patience, Toreros! Our phone system is back up and running, and we are standing by to answer your calls! 📞

619-260-7900 | [email protected]

03/22/2022

⚠️ The Help Desk is currently experiencing an issue with our phone system and we are unable to take incoming calls. We are working toward a resolution ASAP! In the meantime please email us at [email protected] if you need assistance. Thank you for your patience!

🌼 Spring Break is almost here! Please note our hours for next week: Monday - Friday 8:00am - 5:00pm 🌷
03/04/2022

🌼 Spring Break is almost here! Please note our hours for next week: Monday - Friday 8:00am - 5:00pm 🌷

01/12/2022

⚠️UPDATE⚠️The MySanDiego Portal is back up!
Please be prepared for intermittent sign-on issues as ITS investigates the root issue. For best performance, ensure you log in with your username in all lowercase letters and periodically clear your browser's cache/cookies. Thank you!

01/11/2022

⚠️ SERVICE INTERRUPTION ⚠️ The MySanDiego Portal is currently inaccessible. Our Enterprise Applications team is aware and working toward a resolution. Thank you for your patience!

01/05/2022

Thanks for your patience, Toreros! Everything should be back up and running now. Please email [email protected] or call 619-260-7900 if you run into any more problems

01/05/2022

⚠️ SERVICE INTERRUPTION ⚠️ We are experiencing a service interruption which is affecting the ability to log into certain apps such as MySanDiego, Salesforce, and more. Our Enterprise Applications team is aware and working toward a resolution. Thank you for your patience!

Attn Students! Are you receiving this error message when trying to add/drop a class? This should fix it: log out of the ...
12/22/2021

Attn Students! Are you receiving this error message when trying to add/drop a class? This should fix it: log out of the MySanDiego portal, then log back in by typing your username in all lowercase letters. If you run into issues, give us a call at 619-260-7900. Thanks!

Address

5998 Alcala Park # UC117/USD Torero Store
San Diego, CA
92110

Opening Hours

Monday 7am - 6pm
Tuesday 7am - 6pm
Wednesday 7am - 6pm
Thursday 7am - 6pm
Friday 7am - 5pm

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