06/05/2026
The article explains how Air Canada’s CEO resigned after backlash for giving a post-crash statement mostly in English in a bilingual country, which many people viewed as insensitive. The criticism led to public frustration, political pressure, and showed that effective leadership during a crisis requires awareness, respect, and accountability.
Link: bit.ly/3R3UWxR
Michael Rousseau’s mostly English statement after a fatal runway collision drew sharp criticism. The airline said it would emphasize French fluency in its search for a successor.