12/06/2023
⚙ Today is ! Have you explored the burnout & moral injury framework? This interactive framework explores the drivers and processes of burnout and moral injury and identifies practical strategies and tools for improving well-being in health and public safety settings.
The framework shows the links between drivers → process → outcomes and shows the feedback loop leading outcomes to perpetuate drivers.
🔵Drivers
Burnout and moral injury are driven by a complex set of intersecting factors. Environmental factors, like politicization and structural discrimination, contribute to relational and operational breakdown in the workplace.
🔵Process
The moral injury process starts with betrayal, leading to transgression, then to a continuum of moral injury, with subsequent feelings of anger, frustration, shame/guilt, and futility. For example, WCC partners Wendy Dean, MD and Simon Talbot have written extensively about the experience of moral injury among health workers, including this STAT article in our resource library (https://ow.ly/JngY50QctYR).
The process of burnout starts with chronic, unaddressed workplace stress and leads to three hallmark features: emotional exhaustion, depersonalization, and a sense of ineffectiveness.
While there are universal aspects in the process, individuals experience the effects of burnout and moral injury differently based on their own experiences.
🔵Outcomes
Burnout and moral injury produce negative outcomes, most obviously for workers and learners themselves, but also for patients, organizations, communities, and society at large.
🔵What to do?
On the WCC website you can find numerous actionable strategies for a variety of stakeholders (https://ow.ly/e2RG50QctYS). For example, professional associations can use the Restorative Justice in Academic Medicine Facilitator Training developed by the Association of American Medical Colleges to address relational breakdown by empowering worker and learner voice.
The National Framework for Addressing Burnout and Moral Injury in the Health and Public Safety Workforce, funded by the Health Resources and Services Administration (HRSA), explores the drivers and process of burnout and moral injury and identifies practical strategies and tools to improve worker an...