Salem Academy and College Technology Services

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Salem Academy and College Technology Services Located on the ground floor of Gramley Library. Available M-F, 8:30-5:00. SUMMER HOURS MAY VARY.

Did you know the IT Help Desk has a new-to-us desk in a new location? 🖥️🤩 Don’t worry; the IT Help Desk is still on the ...
10/05/2026

Did you know the IT Help Desk has a new-to-us desk in a new location? 🖥️🤩 Don’t worry; the IT Help Desk is still on the ground floor of Gramley Library. This new location is an improved service point, allowing students, faculty, and staff to easily find and visit us upon entry to the ground floor. Additionally, new furniture creates a more productive, organized workspace. Come visit us for technical assistance or just to say hello! 👋💜💙

Meet Help Desk Holly, the official mascot and newest member of your IT Help Desk team! 💻☕🦝 Holly was inspired by a Libra...
10/03/2026

Meet Help Desk Holly, the official mascot and newest member of your IT Help Desk team! 💻☕🦝 Holly was inspired by a Library visitor from last year (as you will see from her photo), and she is here to make sure technology is helpful for everyone in our Salem Academy and College community.

Holly will be offering updates and tech tips to our followers, and she is always ready to troubleshoot with a smile. She can be your go-to guide for navigating the digital world, whether you’re a pro or not!

Likes:

📡 Fast Wi-Fi & Full Signals: Nothing makes Holly happier than a smooth, reliable connection for everyone.

🔌 Well-Charged Devices: Batteries with plenty of life are music to her ears.

🧩 Problem-Solving Puzzles: The tougher the tech glitch, the more excited she is to find the fix.

❗ Clear Error Messages: A well-documented issue makes troubleshooting a breeze.

🔒 Safe and Secure Accounts: Strong passwords and multi factor authentication are her favorite ways to stay protected.

💡 The "Aha!" Moment: Seeing that spark of understanding when someone masters a new tech skill is the best reward.

👋 Making New Friends: Maybe the Gramley Goose and I can collaborate sometime! 😊

Dislikes:

🌀 The Spinning Wheel of Doom: Buffering and slow load times are not her friends.

☕ Accidental Liquid Spills: Laptops and lattes don’t mix; she knows from experience.

🎣 Phishing Emails & Malware: Anything that tries to harm our community is a definite dislike for her.
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We hope you enjoy Holly's presence as we navigate technology in education together! In the meantime, have an AMAZING weekend! 💙💜

It's spooky season! 🖤 Is your device running so slowly it feels like it’s being haunted? 👻📺 Don’t let tech spirits run a...
10/02/2026

It's spooky season! 🖤 Is your device running so slowly it feels like it’s being haunted? 👻📺 Don’t let tech spirits run amok in your system this spooky season. Before you burn sage, try the ultimate IT spell: Turn it off and turn it back on again. 🔮✨

If the ghosts in your device refuse to leave, the IT Help Desk is here to banish them! You can reach us at [email protected] or 336.917.5511.

✨Meet the IT Student Help Desk Associates for the 2026-2027 Academic Year!✨ These skilled student workers help the IT He...
09/04/2026

✨Meet the IT Student Help Desk Associates for the 2026-2027 Academic Year!✨ These skilled student workers help the IT Help Desk by addressing tickets and keeping our operations running smoothly! 🖥️

You can see our associates at the IT Help Desk on the ground floor of Gramley Library or around campus helping our Salem Academy and College faculty, staff, and students. We are so grateful for the amazing work they do each day!

Salem A&C Gramley Library

The IT Help Desk will be CLOSED on Monday, February 2nd due to inclement weather. We will respond to tickets once more i...
02/01/2026

The IT Help Desk will be CLOSED on Monday, February 2nd due to inclement weather. We will respond to tickets once more is known regarding campus operations.

Thank you and stay safe!
Technology Services

Due to inclement weather, Salem Academy and College will be operating remotely on Monday, January 26th and Tuesday, Janu...
01/24/2026

Due to inclement weather, Salem Academy and College will be operating remotely on Monday, January 26th and Tuesday, January 27th. Students should check Canvas for coursework during this time.

If you need technical assistance, please contact the IT Help Desk at [email protected].

Please know that power outages may restrict staff members from responding.

Stay safe and warm,
Technology Services

Happy Thanksgiving from Technology Services! 🦃 Swipe to see what our IT Help Desk Student Associates are thankful for. 🧡...
11/25/2025

Happy Thanksgiving from Technology Services! 🦃 Swipe to see what our IT Help Desk Student Associates are thankful for. 🧡
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We wish you a holiday filled with fun, food, friends, and/or family! Our office will be closed 11/26-11/28. We will respond to any tickets/messages upon our return to campus on 12/1. Thank you!

Salem Academy and College will be closed Thursday, June 19th, to observe Juneteenth. Technology Services will be unavail...
06/19/2025

Salem Academy and College will be closed Thursday, June 19th, to observe Juneteenth. Technology Services will be unavailable. We will reopen Friday, June 20th, and respond to any new tickets at that time. Thank you!

📚✨ Final exams are here! Don't stress, we're here to help you ace it. Reach out if you need support – you’ve got this! 💪...
05/02/2025

📚✨ Final exams are here! Don't stress, we're here to help you ace it. Reach out if you need support – you’ve got this! 💪

📱💻 Need Technology Assistance? We're here to help! We are accepting appointments with the IT Helpdesk, conveniently loca...
02/24/2025

📱💻 Need Technology Assistance? We're here to help! We are accepting appointments with the IT Helpdesk, conveniently located on the ground floor of the Library. Whether you’d like for us to come to you, or if prefer to visit us, we’ve got you covered.
To make an appointment, email [email protected] or call 336-917-5511. Please email us in advance so we can provide you with the support you need in a timely manner.

Address

601 S. Church Street
Winston-Salem, NC
27101

Opening Hours

Monday 8:30am - 8pm
Tuesday 8:30am - 8pm
Wednesday 8:30am - 8pm
Thursday 8:30am - 8pm
Friday 8:30am - 5pm

Telephone

+13369175511

Website

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