31/08/2026
“Zama, you’re so bold. All of a sudden, you’ve got these big opinions.”
That’s what my mom said to me, laughing, during one of our phone calls the other day.
We were talking about something personal and I told her what I genuinely thought she should do. She didn’t necessarily agree with me, but I didn’t back away from what I thought either.
Apparently, that’s something she’s noticed about me lately.
I think I have too.
When I started this internship, one of the things I struggled with was speaking up at work.
I have a diploma in accounting, so being placed with the funding team made sense. But after a while, I felt I could be contributing more.
The problem was that I was the new intern. I worried that if I said too much, it would sound like I was telling people more senior than me what to do.
Then we started looking at conflict management during one of the qualifications we were studying towards, the Higher Certificate in Management Development.
The activities were personal. You had to be honest about yourself, how you respond to situations and where you could improve.
That’s when I realised something about my own conflict: It’s within, if I could put it like that.
It wasn’t about arguing with somebody. A lot of the time I already knew what I wanted to say, I just didn’t know if I should say it or not.
I’m much better at that now.
I’ve learned that I don’t need to know somebody personally before I can have an honest work conversation with them. And somebody being more experienced than me doesn’t mean I have nothing to contribute.
That confidence has followed me into facilitation too.
Recently, I facilitated a four-day Finance for Non-Financial Managers course on my own.
A year ago, I was still wondering how my accounting background and becoming a facilitator were ever going to fit together.
Now I want the chance to focus on it.
I’m a facilitator. I facilitate, I assess, I moderate.
Maybe my mom is right.
Apparently, I do have some big opinions now.