20/11/2020
NSFAS WALLET FEEDBACK MEETING
DATE: 20 NOVEMBER 2020
(1).BLOCKED/LOCKED WALLET ACCOUNTS
-The SRC strongly emphasized the effectiveness of the platforms students are referred to e.g. (NSFAS Chart, Agent and emails) that this platforms are not much assisting our students and requested the Wallet department to do their job by unblocking and unlocking the wallets accounts of the affected students.
-NSFAS wallet department then committed themselves that they will work on the Stats(Database) of blocked/Locked WALLET accounts of these students.
-an interim task team will also be initiated to assist in unlocking and unblocking these wallet accounts, therefore these students there is no need for them to use the platforms that are not much assisting.
-NSFAS will prioritize these students and the College as well and by Next week they will be working tirelessly on the Stats of locked/Blocked WALLET accounts.
(2). MIS-MATCH
- there are forms at the Financial aid office that these affected students they must fill and we'll be submitted to Central office then to NSFAS in order for this students to be paid their allowances they've exactly applied for.
(3) UNVERIFIED
- these are students who need to update their cellphone numbers in the portal, if they they are funded haven't received an sms to activate their wallet, they must collect and fill up forms at the Financial aid office that should be emailed back to NSFAS.
(4). PAYEMENTS OF ALLOWANCES AND OUTSTANDING
- Students signed an agreement with NSFAS that indicates that NSFAS will pay them for a 10 months period.
-NSFAS also indicated that there is no directive or Approval From DHET of extending allowances.
*We have students who are fully paid for the 10 months.
* Students who are partially paid(because of blocked accounts, mismatch and unverified)
* T2 Students who have not been paid
-this means that if you have been paid for less than 10 months you still have an outstanding allowance but if you were paid an allowance covering 10 months even within the 10 months period you dont have an outstanding allowance.
NB: stats and figures of these students will be shared by Monday.
(5). SUPPLEMENTARY STUDENTS.
- we'll remember that there are students who were waiting for their results before they can apply for NSFAS and later an Open window period was opened for them to apply.
- Details of these students will be sent by Monday to NSFAS for follow up and checking how far are the applications currently.
(6). UNCHANGING FUNDING STATUSES
- these students must kindly foward their Details at the Financial aid office so that they can be sent to NSFAS and the officials committed as well to work immediately upon that stats.
*Please* keep on Studying, we wish you all the best in your Exams.
Thank you very Much.
yabaFundi.
with Academics.
Regard
TG