City of Dublin FET College, Crumlin

City of Dublin FET College, Crumlin City of Dublin FET College, Crumlin (formerly known as Crumlin College of Further Education) has always been at the innovative
edge of education.

Customer Service Charter


Every member of staff of the City of Dublin Education and Training Board
(CDETB) is committed to the principles of quality customer service as
outlined below. Service for All
· We aim to provide a high quality accessible service to all our customers · We will ensure the rights to equal treatment established by legislation
for all persons seeking our services


· We will use modern technology to support our service delivery
· We will foster a co-ordinated and integrated approach to the delivery
of our services

Courteous Service
· We will provide our service in a polite and courteous manner · We will ensure that privacy is respected at all times

When Entering our Buildings
· We will endeavour to ensure that all our buildings are accessible
· We will keep our public and service areas safe and clean

Public Information
· We aim to ensure that all information we produce is clear, timely and
accurate
· Published information will be provided in an accessible and easy to
read format and will also be available on our websites
· Our public information, as per the Official Languages Act 2003, will be
produced in both Irish and English and we will inform you of your right
as a customer to choose to be dealt with through the medium of either
Irish or English
· Any member of staff visiting your home will carry official identification

Personal Information
· We will treat all personal information provided in a confidential manner
and use such information only for the purposes for which it is supplied,
in accordance with relevant legislation

Students/Participants and Staff
· We aim to provide the best service possible to students/participants of
our learning programmes and activities
· We recognise staff as internal customers

Consulting our Customers
· We will consult with you and evaluate the quality of our service on a
regular basis

Complaints and Appeals
· We welcome and invite comments on the service we provide and any
suggestions in this regard
· In the event that you are unhappy with any aspect of the service
provided to you, a Complaints and Appeals Procedure is in place

Congratulations to our second year Sports students receiving their Personal Training Diplomas 👏👏👏
25/05/2026

Congratulations to our second year Sports students receiving their Personal Training Diplomas 👏👏👏

Congratulations to our Skills To Advance learners who have completed Advanced Pastry and Baking Skills with our master b...
18/05/2026

Congratulations to our Skills To Advance learners who have completed Advanced Pastry and Baking Skills with our master baker Mark Leonard 👏👏👏🧑‍🎓

Expressions of interest are now open for the next intake of the National Hairdressing Apprenticeship. This is a fabulous...
14/05/2026

Expressions of interest are now open for the next intake of the National Hairdressing Apprenticeship. This is a fabulous programme and places fill up fast. Get in touch now to secure a place for November 2026! City of Dublin FET College, Crumlin National Hairdressing Apprenticeship This Is FET Apprenticeship Ireland

This website has been developed by Limerick and Clare Education and Training Board, the lead co-ordinating provider of the new National Hairdressing Apprenticeship.

City of Dublin FET College, Crumlin City of Dublin ETB This Is FET
12/05/2026

City of Dublin FET College, Crumlin City of Dublin ETB This Is FET

An 8 week part time Short Order Cookery course (4 hours on Monday pm ) for employees will be starting from May 25th. Any...
01/05/2026

An 8 week part time Short Order Cookery course (4 hours on Monday pm ) for employees will be starting from May 25th. Anyone working who would like to upskill in this area or have staff who would benfit from these skills see the poster for contact details. QQI Level 4 qualification. City of Dublin FET College, Crumlin City of Dublin ETB This Is FET

Emmet, from our Commis Chef Apprenticeship, and Wayne, our Guidance Counsellor, have had a busy morning at the City of D...
16/04/2026

Emmet, from our Commis Chef Apprenticeship, and Wayne, our Guidance Counsellor, have had a busy morning at the City of Dublin ETB Apprenticeship Fair. We have both the Commis Chef and National Hairdressing Apprenticeships here with new groups starting in the autumn National Hairdressing Apprenticeship Apprenticeship Ireland City of Dublin FET College, Crumlin This Is FET

Our second year Commis Chef Apprentices went to Little Italy as a field trip before a Pork Masterclass at TU Grangegorma...
14/04/2026

Our second year Commis Chef Apprentices went to Little Italy as a field trip before a Pork Masterclass at TU Grangegorman City of Dublin FET College, Crumlin City of Dublin ETB This Is FET Apprenticeship Ireland Looks like some nice purchases were made! Thanks

Huge Congrats to our newly qualified Lifeguards 👏👏👏 City of Dublin FET College, Crumlin City of Dublin ETB This Is FET
26/03/2026

Huge Congrats to our newly qualified Lifeguards 👏👏👏 City of Dublin FET College, Crumlin City of Dublin ETB This Is FET

Superstars all! Thanks to Teresa and students who participated in the public speaking and debating today at Transformi...
25/03/2026

Superstars all! Thanks to Teresa and students who participated in the public speaking and debating today at Transforming Lives and Communities Expo

Address

Crumlin Road
Crumlin
12

Telephone

+35314540662

Website

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