What are the opening hours?

Monday 8am - 4:30pm Tuesday 8am - 4:30pm Wednesday 8am - 4:30pm Thursday 8am - 4:30pm Friday 8am - 4:30pm

Maine Business School

Home
United States
Orono, ME
Maine Business School

Call Directions Website Contact the university

Welcome to the Maine Business School and Graduate School of Business.

At Maine's premier business school, you'll receive an exceptional education centered on the core principles of business, at a value that sets you up for a bright future. Whether you have big questions that need answers or big ideas that need exploring, at the Maine Business School, our faculty of global business professionals are here to guide you.

10/27/2026

How do you pick just one? MBS is our home. 💙

10/27/2026

SUE MYRDEN: SERVICES MARKETING

What makes a great customer experience?

Think about your favorite restaurant. Your bank. Your doctor’s office. Your favorite sports team. Even the way you interact with a company online.

Behind every great (or terrible) experience is a business making decisions about service.

In MKT 371: Services Marketing, you’ll explore how businesses design, deliver, and improve experiences that create real value for customers.

You’ll learn how to:

💡 Understand customers: explore expectations, satisfaction, service quality, and value.
🗺️ Design better experiences: use service blueprinting to identify opportunities for improvement.
🔧 Solve service challenges: develop strategies for recovery, relationships, and retention.
🤝 Understand the people behind the experience: examine how employees, customers, and systems work together.
🤖 Explore emerging technology: see how AI, automation, and digital platforms are transforming service.
🚀 Put it into practice: apply your skills to real-world challenges and develop a services marketing plan.

Whether you're interested in marketing, sports, hospitality, healthcare, finance—or just about any other industry—understanding the customer experience is a business skill that travels with you.

10/24/2026

So many selfies with Mel @ UMaine Homecoming 💙

10/22/2026

That’s a wrap on our MBS Internship & Career Fair! 🤝

The DPC Atrium was buzzing as Business Black Bears connected with employers, explored internship and career opportunities, and took steps toward their next professional adventure.

A huge thank-you to our employer partners for spending the afternoon with our students, sharing their expertise, and helping build connections that can open doors. And a shout-out to all the students who stopped by, asked questions, and made the most of the opportunity to connect!

Thank you to our participating employers:

Bangor Savings Bank (sponsor) • Enterprise Mobility (sponsor) • ALKU • Cintas • Cross Insurance Agency • Fastenal • General Dynamics Bath Iron Works • Hannaford Supermarkets • Innovate for Maine Fellows Program • Kennebec Savings Bank • L.L. Bean • Machias Savings Bank • MaineGeneral Health • Patriot Insurance • Portland Sea Dogs • ProInfoNet • Sargent Corporation • Sherwin-Williams • Stone Coast Fund Services • United Insurance • Unum • Versant

We’re grateful to everyone who helped make this first-ever MBS Internship & Career Fair such a lively and productive afternoon. Here’s to building connections and what comes next!

📸 by Andie Lovejoy

10/19/2026

A BIG THANK YOU to our sponsors, employers, and students who made our Career and Internship Fair!

From connecting with industry professionals to exploring internship opportunities and planning for the future, our Internship & Career Fair was all about making connections and opening doors! 🤝💼

10/19/2026

Despite a challenging job market, Business Black Bears are finding success after graduation. In fact, 97% of the class of 2025 are either employed full time, furthering their education, or serving in the military within 6 months of graduation. 🎓

Learn more about our undergraduate programs and upcoming opportunities to visit us at umaine.edu/business.

GO BLUE 💙

10/16/2026

Dr. Pank Agrrawal has published a new article in The Conversation US examining whether rising Social Security benefits will be enough to keep pace with increasing health care costs.

The piece explores the financial pressures facing retirees as health care expenses continue to climb. Read his article here:

Some advocates for older Americans want the government to change the index used for this adjustment to one more tailored to their spending patterns.

10/15/2026

Join us in CHICAGO!

Enjoy an evening of conversation and connection with Maine Business School Executive Dean Jason Harkins and fellow University of Maine alumni. Learn what's new on campus and reconnect with your Black Bear community in Chicago!

Tuesday, October 27, 2026
5:00 - 7:00 p.m.

Franklin Tap
325 S Franklin Street
Chicago, IL

Please RSVP here: https://www.givecampus.com/schools/UniversityofMaineFoundation/events/meet-the-dean-happy-hour-in-chicago

10/09/2026

🍽️ Ever wonder what you're actually supposed to do at a business dinner?

Which fork do you use? How do you introduce yourself? What do you talk about with someone you’ve never met? And how do you make networking feel a little less awkward?

MBS students got to practice all of it at Doing Business at Dinner!

Students spent the evening networking with professionals from event sponsors Cross Insurance Agency and Enterprise Mobility, then sat down for a three-course dinner with MBS faculty and staff. With guidance from Jean Papalia of A+ Etiquette, they practiced handshakes, conversation, dining etiquette, and all those little details that can make a professional setting feel a lot more comfortable.

Because you shouldn't have to figure this stuff out for the first time at an internship interview, networking event, or business dinner. Practice now. Confidence later. 💼

Photos by Andie Lovejoy

10/07/2026

Fox Bangor featured Dr. Pankaj Agrrawal, MBS Professor of Finance, in a segment on the upcoming Social Security cost-of-living adjustment (COLA) and whether it will keep pace with retirees’ expenses.

Watch here:

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

Address

5723 D P Corbett Business
Orono, ME
04469

Opening Hours

Monday	8am - 4:30pm
Tuesday	8am - 4:30pm
Wednesday	8am - 4:30pm
Thursday	8am - 4:30pm
Friday	8am - 4:30pm

Telephone

+12075811968

Website

http://www.umaine.edu/business/

Alerts

Be the first to know and let us send you an email when Maine Business School posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.