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The CX Academy

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The CX Academy

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The CX Academy sets the professional certification standard for online Customer Experience learning.

29/10/2026

Congratulations to An Post, Ireland's supplier of postal, e-commerce and financial services, who has been recognised in the 2026 CXi Report as the champion brand in the logistics and delivery sector.

This is the most coveted award for any business, as it is judged by their own customers.

Well done to all members of staff!

Read the report here: https://hubs.la/Q04CKTMV0

28/10/2026

Congratulations to Shannon Airport who have been recognised in the 2026 CXi Report as the champion brand in the travel sector.

Well done to all the staff! 🎊

This is the most coveted award for any business, as it is judged by their own customers.

🔎 Read the report: https://hubs.ly/Q04Czn-D0

27/10/2026

Supermac's, Ireland's quick service restaurant group, has been recognised in the 2026 CXi Report as the champion brand in the restaurant sector.

Congratulations to all members of staff! 🎊

This year’s CX Champions were determined by over 32,500 consumer evaluations of experiences with Irish brands. This is the most coveted award for any business, as it is judged by their own customers.

Read the report: https://hubs.la/Q04CrTSW0

23/10/2026

BOYLE Sports has been recognised as the champion brand in the entertainment sector in the 2026 CXi Report.

Congratulations to all members of staff!

Based on over 32,500 customer evaluations of experiences with Irish brands, this year's CX Champions celebrate businesses through the voices that matter most: their customers.

Read the report: https://hubs.la/Q04C6TlB0

22/10/2026

PhoneWatch, the home security provider, has been recognised in the 2026 CXi Report as the champion brand in the utilities and services sector. Congratulations to all members of staff! 🎊

This year’s CX Champions were determined by over 32,500 consumer evaluations of experiences with Irish brands. This is the most coveted award for any business, as it is judged by their own customers.

Read the report: https://hubs.la/Q04C08K90

21/10/2026

Congratulations to Life Pharmacy Ireland, recognised in the 2026 CXi Report as the champion brand in the retail sector. 🎊

This year’s CX Champions were determined by over 32,500 consumer evaluations of experiences with Irish brands. This is the most coveted award for any business, as it is judged by your own customers.

Well done to all members of staff of Life Pharmacy!

🔎 Read the report: https://hubs.la/Q04BSyR90

20/10/2026

Congratulations to the Credit Union, recognised in the 2026 CXi Report as the champion brand in the financial sector. 🏆

This year’s CX Champions were determined by over 32,500 consumer evaluations of experiences with Irish brands. This is the most coveted award for any business, as it is judged by your own customers.

Well done to all members of staff of the Credit Union!

Read the report: https://hubs.la/Q04BHnNk0

19/10/2026

Congratulations to Zurich, recognised in the 2026 CXi Report as the champion brand in the insurance sector.

This year’s CX Champions were determined by over 32,500 consumer evaluations of experiences with Irish brands. This is the most coveted award for any business, as it is judged by your own customers.

Well done to all members of staff of Zurich!

Read the report: https://hubs.la/Q04BwNd_0

19/10/2026

Just one month to go to the Advanced Certificate in Supporter Experience Leadership (https://hubs.ly/Q04Bwh0M0)!

An exciting collaboration between The CX Academy and The HX Consultancy, this interactive online course will be delivered - 3 mornings over 3 weeks - on 19th November, 26th November and 3rd December.

In an environment where Return on Investment is under massive pressure, Cost Per Acquisition is Rising, and Life Time Value is evermore paramount, every supporter interaction matters.

This course is available to charities at a 38% discount.

The 6 course modules were carefully co-developed with sector practitioners and supported by best in class case studies across UK and Ireland charities and other sectors.

1. Supporter Experience Alignment with Organisational Strategy
2. The CX Academy Framework
3. Measuring & Business Casing Supporter Experience
4. Supporter Journey Mapping
5. AI, Technology & Innovation in Supporter Experience
6. Culture & Staff Engagement

In challenging times, the line between supporter and employee experience begins to blur beyond recognition. So what if we could collectively shift focus to optimising experiences to maximise impact?

Visit our website: https://hubs.ly/Q04Bwh0M0

Or schedule a short call with Jane Trenaman to find out more: https://hubs.ly/Q04BwgSl0

16/10/2026

Congratulations to Tesco Mobile Ireland, recognised in the 2026 CXi Report as the champion brand in the communications sector.

This year’s CX Champions were determined by over 32,500 consumer evaluations of experiences with Irish brands. This is the most coveted award for any business, as it is judged by your own customers.

Well done to all members of staff of Tesco!

Read the report: https://hubs.la/Q04BngQR0

Address

Dublin
8

Opening Hours

Monday	8am - 5:30pm
Tuesday	8:30am - 5:30pm
Wednesday	8:30am - 5:30pm
Thursday	8:30am - 5:30pm
Friday	8:30am - 5:30pm

Telephone

+35318818844

Website

https://thecxacademy.org/contact/

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